Forward Deployed Engineer

Catena Clearing•Only, TN

13d•Remote

About The Position

We’re building a universal API that lets brokers, TMSs, fintechs, and fleets connect to truck and trailer data through a single integration. As a Forward Deployed Engineer (FDE) at Catena, you’ll work at the intersection of customers, product, and engineering. You'll own the technical side of the sales process end-to-end, helping customers plan and execute on pilots, ensuring that their integrations are running and receiving accurate data, and working with our Engineering team to prioritize fast follows and incorporate customer feedback into our product strategy. This is not a back-office tech role. Externally, you’ll be embedded with customers, shaping the product in the field and feeding real-world insights directly back into the platform. Internally, you'll work with our GTM team to make sure deals are moving fast and delighting customers and with our CTO to influence our product roadmap and our approach to data quality. When something looks off or breaks, you’ll be the one who figures out why and fixes it - and how to keep it from breaking again in the future.

Requirements

Strong attention to detail and ownership mindset
Experience working with structured data (JSON, SQL, CSV)
Familiarity with APIs, webhooks, and technical documentation
Ability to reason through messy, real-world systems
Clear communicator with technical and non-technical teams
Comfortable juggling multiple customers and integrations
Effective in a remote-first environment
2+ years in a software engineering role; experience with integrations, solution engineering, and/or data ops a strong plus

Nice To Haves

Logistics, freight, or telematics experience is a strong plus
Enjoys ambiguity and working directly with customers to solve real problems, with no job too big or too small
Cares deeply about data correctness and trust

Responsibilities

Work directly with customers during onboarding, pilots, and early production, diving in to fix integration issues on their end or ours
Validate real-world data (location, HOS, assets, trailers)
Implement and test ingestion pipelines, mappings and transformations, and webhooks end to end
Identify edge cases and provider-specific quirks
Validate new integrations before and after launch
Surface recurring patterns and gaps from the field
Drive roadmap decisions with real production insight
Work with telematics providers on APIs, sandboxes, and issues
Improve internal and customer-facing documentation