Forward Deployed Engineer

SpeakeasySan Francisco, CA
1dRemote

About The Position

At Speakeasy we're building the next generation of API infrastructure. We aim to give all of our customers a Stripe-like developer experience through best-in-class developer surfaces. Great developer experience drives API adoption, reduces the burden on support and engineering, and paves the way for emergent use cases. Our Product 🛠️ We write code that writes code. Our tools are generally Golang and Typescript. We use LLMs where possible to supercharge our product experience. The code that we generate ends up as GitHub Open Source Repositories for SDKs of our customer's APIs, Terraform Providers, and other developer surfaces. We build virality through stamping these repositories that we produce with "Powered By Speakeasy". We call these Managed SDKs. We have a web interface (React, Typescript, Golang) to help configure everything. Why We're Excited Our customers love us and promote us online. This is an opportunity with a massive TAM. We have high revenue per customer, very significant virality, and natural means for product distribution. We build cool stuff that is super useful for our customers. We power the first experience an end user has when interacting with an API. About Us 👬 We're a tight-knit group of 30 who care deeply about developer experience and driving value for our customers. We're looking for polyglots, who can understand and support customers in whatever language and technology they use to build and integrate API products – the more languages, the better. Our engineering team is founded on the principle of context over control. We ship code quickly and continuously to production, and trust each other to exercise autonomy to evolve our product and processes to ever-better match our company goals. We believe that in-person collaboration is strategically important for a company at our stage, while also recognising that amazing team members can be found anywhere. To balance the two, there are no constraints on employee location, but we do meet up and spend a week together roughly every quarter. We're backed by top-tier VCs and a bench of angel investors who occupy leadership positions at key software engineering firms. We're based in San Francisco and London, and are looking to hire remote-first in the US or UK with a preference for PST and GMT time zones. About You 🔥 Enthusiastic about working on technical challenges for developer-focused products and not hesitant to dive into the rabbit hole and become operational with a new piece of tech. Comfortable working in a fast-paced and ambiguous environment — aka the shifting sands of startup land. You love answering questions, triaging issues, shipping hotfixes, and proactively identifying ways to improve the customer experience. Enjoy understanding technical domains deeply and are willing to really get into the weeds. A high sense of technical ownership and a desire to delight the customer. You can explain complex technical concepts clearly in a Slack message, a doc, or a customer call. You're comfortable context-switching between multiple customers and priorities throughout the day without losing momentum. You don't see support and engineering as separate jobs — helping a customer and writing great code are the same thing to you.

Requirements

  • Enthusiastic about working on technical challenges for developer-focused products and not hesitant to dive into the rabbit hole and become operational with a new piece of tech.
  • Comfortable working in a fast-paced and ambiguous environment — aka the shifting sands of startup land.
  • You love answering questions, triaging issues, shipping hotfixes, and proactively identifying ways to improve the customer experience.
  • Enjoy understanding technical domains deeply and are willing to really get into the weeds.
  • A high sense of technical ownership and a desire to delight the customer.
  • You can explain complex technical concepts clearly in a Slack message, a doc, or a customer call.
  • You're comfortable context-switching between multiple customers and priorities throughout the day without losing momentum.
  • You don't see support and engineering as separate jobs — helping a customer and writing great code are the same thing to you.

Nice To Haves

  • Have experience working on internal platform engineering teams, developer tools, developer productivity, or infrastructure products at scale.
  • Have experience reproducing and debugging issues across different environments, languages, and frameworks you may not use day to day.
  • Are a generalist and polyglot engineer with an ability to pick up new frameworks quickly and a willingness to work across the stack from backend to frontend.
  • Have a track record of navigating unfamiliar codebases quickly — jumping into a customer's repo and figuring out what's going on doesn't faze you.
  • Have experience working directly with external customers in a technical capacity — not just building behind the scenes.
  • Bonus: Experience with code generation, transpilation, synthesis, or building/extending core web frameworks like Axios, tRPC, Mux, etc.
  • Bonus: Expertise with OpenAPI, codemods, linters, building SDKs, or other tooling for REST APIs.
  • Bonus: Expertise using LLMs for code generation or code completion.
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