Forward Deployed Engineer, Strategic Deployments
About The Position
As a Forward-Deployed Engineer in the Services organization, you'll be a key technical partner for our most strategic customers. Your focus is high impact: driving AI transformation, help drive growth for our strategic customers and translating real world complexity into product insights. You will deeply embed with a single high value customer, working with C-level and technical teams to architect solutions that redefine their work. You'll lead customer transformations leveraging AI capabilities in complex, mission critical use-cases. You'll own the full cycle of a delivery from understanding customer needs and business pains, architecting and designing their solution, build, and roll it out to the teams. This foundational role will help define the future of forward-deployed engineering at monday.com. Please note that this is a hybrid position of 3 days/week in our NYC office. About The Role Why This Role Matters As a monday.com Forward-Deployed Engineer, you will drive strategic transformation, AI adoption, and product strategy, directly impacting revenue, roadmap, and customer trust. You will partner deeply with one strategic customer, advising executives on AI-driven operational change, and feeding insights back to the product team. This autonomous role offers high visibility and the chance to define its future. What You'll Do While you may prototype, your main leverage is through architecture, judgment, and influence, connecting customer reality to product direction.
Requirements
- Experience leading hands-on projects from A to Z in a production environment, preferably client-facing
- 5+ years of previous experience building web applications from scratch using TypeScript/Node.js/React
- Previous experience in Full-stack development
- Background in Solution Architecture or Software Engineering with a strong grasp of AI/LLM workflows and systems thinking
- Experience navigating C-suite relationships and the ability to influence executive decision-making in ambiguous environments
- Entrepreneurial, fast-moving, and focused on long-term impact rather than just immediate fixes
Responsibilities
- Strategic Transformation: Embed with C-level stakeholders to architect end-to-end AI solutions and scalable workflows that solve complex business pains.
- Cross-Functional Leadership: Partner with Sales and CS as a technical authority to guide account strategy and translate customer needs into Product Requirement Documents (PRDs).
- Implementation Excellence: Act as the platform expert—designing sophisticated configurations, prototyping custom scripts, and overseeing the narrative from pilot to full rollout.
Benefits
- Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
- An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
- Monthly stipends for food, wellness, and commuter/remote work
- Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
- Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
- We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
