Forward Deployed Engineer (Full Stack)
About The Position
We’re looking for a Forward Deployed AI Engineer (Full Stack) to embed deeply with our largest healthcare practices and ensure Basata’s AI agents work effortlessly inside their day-to-day operations. You’ll be a true full-stack software engineer with strong applied AI experience, responsible for adapting our platform and agents to customer-specific workflows, integrating with EMRs and adjacent systems, and owning production outcomes end-to-end. You’ll sit at the intersection of product, engineering, and deployment. Your work will directly shape how Basata delivers high-quality AI automation to every practice we support.
Requirements
- 3–5+ years of software engineering experience, with meaningful ownership of production systems.
- Full-stack strength: you can ship across frontend + backend + data flows (React/TypeScript + Java/Springboot, REST APIs, databases, queues, EHR integrations etc.).
- Applied AI experience in production: LLM-based agents, tool calling/function calling, evaluation/observability, prompt + workflow iteration, reliability/latency tradeoffs.
- Comfort working directly with customers and operators with an ability to translate vague workflow pain into crisp technical solutions.
- Strong debugging instincts and a bias for action in high-stakes environments (healthcare operations don’t pause).
Responsibilities
- Deploy Basata’s AI agents into pre-visit workflows at large healthcare speciality practices, ensuring high reliability and a smooth staff experience.
- Build full-stack features that bridge workflow gaps—UI components, backend services, data pipelines, and integrations needed to make deployments successful.
- Configure agent behavior (prompts, tools/functions, orchestration logic, routing rules, guardrails) to match practice-specific SOPs while maintaining platform standards.
- Own production outcomes at assigned practices: accuracy, containment, latency, reliability, efficiency gains and ROI.
- Diagnose and resolve real-world failures: edge cases, data issues, workflow ambiguity, misroutes, or integration brittleness—then ship durable fixes.
- Create deployment playbooks: repeatable patterns, best practices, testing checklists, rollout plans, and documentation to scale implementations across practices.
Benefits
- Drive real impact. Your work will help clinics run more smoothly and ensure patients get the care they need—faster and with fewer headaches.
- Shape something meaningful. From early product decisions to UI details, you'll play a big role in crafting both the code and the overall user experience.
- High ownership. Join a team where you’re trusted to lead, build, think critically, and bring ideas to life.
- Work with purpose. We’re not here to throw more tech at the wall, we're solving real problems in healthcare with tools that people rely on every day.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
