Forward Deployed Engineer (FDE)

Union.ai

121d

About The Position

At Union, we are solving one of the hardest challenges in AI infrastructure today: enabling high-velocity iteration while maintaining seamless production-readiness for AI workloads at scale. Flyte, the open-source project we steward, is the emerging standard for modern data and AI orchestration, with numerous leading technology organizations - like LinkedIn, Spotify, and Gojek - running millions of mission-critical workloads on the platform. We have a deep bench of infrastructure veterans from companies in the Big Three and beyond and a technical founding team who originally created Flyte while at Lyft. Join a world-class team delivering cutting-edge AI solutions at scale. As a Forward Deployed Engineer, you will combine strong technical expertise with customer advisory skills to define, implement, and operationalize AI/ML applications, bridging the gap between research and production. You’ll engage strategically with clients, understanding complex business problems and architecting sophisticated solutions that integrate next-generation AI workflows such as Flyte. This hands-on role offers ownership of high-impact, strategic projects, end-to-end, solving real-world challenges while contributing insights back to the broader AI product strategy.

Requirements

• 5+ years of experience in a pre-sales or deployment-focused engineering role for a deeply technical product, ideally in AI, ML, or infrastructure.
• Strong engineering foundation, preferably in Computer Science, Mathematics, Physics, Software Engineering, or Machine Learning.
• Hands-on experience with data processing, machine learning systems, MLOps, and production-grade AI pipelines, including frameworks like PyTorch, TensorFlow, HuggingFace, LangChain, DSPy, scikit-learn, and related tooling.
• Proficiency in coding and scripting (Python, TypeScript, Java, Bash, etc.).
• Working knowledge of distributed systems, cloud platforms (AWS, GCP, Azure), infrastructure as code (Terraform, CloudFormation), containers (Docker, Kubernetes), and CI/CD pipelines.
• Comfortable in client-facing roles, translating technical concepts into actionable solutions and providing thought leadership.
• Strong problem-solving skills, able to own complex technical projects end-to-end, and thrive in high-volume, ambiguous environments.
• Excellent communication and collaboration skills across technical and non-technical stakeholders.
• Willingness to travel to customer sites and conferences as needed (Expect 25% travel).

Nice To Haves

• Early-stage startup experience is highly desirable.
• Advanced degrees are a plus.

Responsibilities

• Work directly with prospects and customers to review their AI/ML applications and provide guidance, including both architectural and hands on programming.
• Develop and deploy cutting-edge AI/ML solutions, including GenAI workflows, LLMs, RAG, multi-agent systems, and fine-tuning pipelines.
• Drive adoption of Union by leveraging hands-on experience in building demonstrable use cases, troubleshooting workflows, and showcasing platform value to prospective customers.
• Own the technical success of trials and production deployments by delivering on prospects’ success criteria and connecting the dots between business value and technical outcomes.
• Engage at all levels of technical stakeholders to drive technical debates and design choices with mid-market and enterprise customers.
• Serve as a trusted technical advisor, translating complex AI concepts into actionable solutions and influencing both product and customer strategy.
• Contribute to technical qualification of opportunities by pairing customer needs to key features and unique selling propositions.
• Represent the product at field events such as conferences, seminars, and workshops.
• Actively support Union users with onboarding, workflow implementation, debugging problems, and operational best practices.
• Dive deep into competitive and complementary technologies to better position Union during critical negotiations.
• Influence internal product roadmap and strategy by sharing field learnings and contributing to cross-functional initiatives.

Benefits

• Excellent medical - We pay 100% of your premiums and 90% for your dependents.
• Generous dental and vision plans- We pay 90% of the premiums for you and your dependents.
• Meaningful equity in the form of options – all employees are owners here.
• Unlimited time off + 12 company holidays.
• 401K match - Union.ai matches 100% of contributions up to the first 3%, and 50% up to 5%.
• 16 weeks paid parental leave for primary and secondary caregivers.
• Flexible work schedule (some restrictions apply).
• For in office employees: Lunch provided onsite and well stocked kitchen with snacks and drinks.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees