About The Position

Knak is a mission-driven company Why? Because our time is limited, our competition is fierce, and our margin for error is small. For us to have the greatest impact on the world, we need to be laser focused on our core mission, which is... Empowering people to be creative. That’s why Knak exists. We are a world-class enterprise email and landing page creation platform with a focus on making successful and happy customers by providing them with an incredibly powerful, yet easy to use creation platform. Our industry leading SaaS solution is built by Marketers, for Marketers. We know that it’s the small things that make the biggest impact and that emails and landing pages are where the rubber hits the road when it comes to Marketing Automation. We change the way Marketers work by making them more efficient, while improving conversion rate of their campaigns and helping them stay on brand. Oh, and we have a bit of fun while doing it, too! Our Engineering Team: At Knak, we build groundbreaking software used by marketers at many of the world’s top companies. As engineers, we foster a transparent, collaborative and blameless culture. We emphasize continuous learning and encourage our engineers to experiment in search of creative ways to solve problems and help our customers. We have a small but rapidly growing team where you'll be given many opportunities to grow and hone your skills across our entire tech stack. Our belief is that to build great software, we have to equip ourselves with the best tools, technologies, and processes. The Role We are looking for a Forward Deployed Engineer to bridge the gap between internal teams and software development. In this role, you will work closely with internal teams and the DevOps team to design, build, and optimize internal tools and workflows that enable AI efficiency across the organization. You will leverage your full-stack development skills alongside your cloud infrastructure expertise to create reliable, scalable systems that empower our internal teams to do their best work.

Requirements

  • Experience: experience in software software development and DevOps/Cloud infrastructure.
  • Frontend Proficiency: Solid understanding of JavaScript frameworks (specifically Vue.js, but React/Angular experience translates well).
  • Backend Proficiency: Strong experience with Node.js/TypeScript, alongside familiarity with PHP and the Laravel framework.
  • DevOps Skills: Proven track record building applications with Docker, and maintaining CI/CD pipelines in GitHub.
  • Database Expertise: Strong experience with SQL and relational data modeling.
  • Testing & Monitoring: Experience with TDD/automated testing frameworks (Jest, Playwright, PHPUnit) and building Datadog dashboards.
  • Architecture Knowledge: Familiarity with microservices, event-driven architectures, and SaaS release concepts.
  • Communication: Exceptional communication skills with a proven ability to work closely with internal stakeholders to gather requirements and translate them into technical solutions.

Responsibilities

  • Enable AI Efficiency: Partner with cross-functional internal teams and DevOps to conceptualize, build, and deploy internal tools and workflows that leverage AI to streamline processes.
  • Full-Stack Development: Develop user-friendly, high-performance internal web applications using Laravel (PHP) and TypeScript for microservices.
  • Infrastructure & Cloud: Deploy, manage, and scale cloud infrastructure using AWS (specifically AWS CDK).
  • Pipeline Ownership: Collaborate with internal teams to maintain, optimize, and take ownership of our CI/CD pipelines using GitHub Actions.
  • Database & API Design: Develop and optimize RESTful API endpoints and effectively manage SQL databases through query optimization and optimal indexing.
  • Observability & Security: Implement monitoring and performance tracking (e.g., Datadog) and execute plans to ensure the continued security of our cloud environments.
  • Code Quality: Actively participate in code reviews, champion clean architecture, and provide constructive mentorship to peers.

Benefits

  • We offer an extremely rewarding, second to none work environment as acknowledged by Ottawa’s Best Places to Work 2025!
  • We show our investment in our people through our competitive salaries, equity in the company, great benefits, paid vacation, Life leave days (because life happens), team lunches and off-sites, and most importantly our commitment to YOUR career growth.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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