Forward Deployed AI Engineer

Jenn Nguyen and Friends•San Francisco, CA

8h•$115,000 - $200,000•Onsite

About The Position

Were a YC-backed startup applying AI agents to billions of events daily to protect millions of users from spam, scams, abuse, and fraud. Built by engineers from leading Trust & Safety teams, our platform unifies policy management, detection, enforcement, observability, and moderation workflows into a single AI-powered system. We've grown revenue 15x in the past year and already serve Fortune 500 companies and top-tier unicorns. Now were scaling our Forward Deployed AI team to support enterprise integrations at massive scale.

Requirements

Experience deploying enterprise B2B SaaS solutions.
Hands-on experience working with LLMs or GenAI systems in production.
Strong coding skills in Python, Java, TypeScript, or similar.
Comfort working with ambiguity and high-ownership environments.
Strong communication and interpersonal skills—this is a customer-facing engineering role.
Some startup experience or strong signals (top-tier companies, top schools, impressive GitHub).

Nice To Haves

Experience as a Forward Deployed Engineer or AI Engineer at another AI startup.
Growth-stage startup experience.
Experience with enterprise integrations and AI system performance measurement (precision, recall, evaluation).
Understanding how LLM systems fail and how to mitigate those failures in production.

Responsibilities

Own the end-to-end integration strategy for enterprise customers.
Act as the primary technical point of contact post-sale.
Partner with customers to understand risk workflows and configure the platform accordingly.
Design and implement GenAI-powered automations and agentic workflows.
Work hands-on with customer data backends and integrations.
Troubleshoot, optimize, and scale AI-driven systems in production.
Contribute to scripting, automation, and potentially core product improvements.