Forward Deployed AI Engineer- IFS The Loops

IFS • San Francisco, CA

84d • $150,000 - $170,000

About The Position

As a Forward Deployed AI Engineer, you will work directly with enterprise customers to deliver pilot, production-ready AI agent solutions. You will lead the design and deployment of intelligent agents across customer workflows, owning everything from discovery and prototyping to configuration, testing, and launch. This is a fast-paced, hands-on role that combines engineering, customer collaboration, and applied AI. You will serve as a critical link between the product and the customer's needs, ensuring rapid value delivery and laying the foundation for long-term success.

Requirements

• 2-5 years of experience in a software engineering, solutions engineering, or ML deployment role.
• Proficiency in Python, JavaScript and a working knowledge of AI/ML frameworks (e.g., OpenAI, Hugging Face, LangChain, Pinecone, Weaviate, etc.).
• Passionate about AI with a working understanding of concepts like LLMs, embeddings, prompt engineering, vector databases, RAG systems, and/or conversational AI workflows.
• Technically adept and comfortable with RESTful APIs (JSON), data migration, and configuring complex software integrations.
• Experience implementing or engineering Enterprise tool ecosystem [CRM, ERP, Helpdesk platforms, Developer platforms, HR systems & Financial systems].
• Natural educator with excellent communication skills for diverse audiences, from developers to executives.
• Prior work with enterprise AI platforms or multi-agent orchestration.

Responsibilities

• Partner with enterprise customers to scope and implement AI Agent use cases across complex workflows.
• Integrate TheLoops' platform with customer systems.
• Tune agent behavior and logic to deliver measurable outcomes (e.g., lower costs, increase in efficiency, fewer errors).
• Troubleshoot deployments and iterate quickly to ensure performance, accuracy, and user adoption.
• Collaborate closely with Product, Engineering, and Customer Success to feed customer insights into the roadmap.
• Document technical decisions and hand off stable deployments to customer engineering or support teams.

Benefits

• Salary Range: $150,000- $170,000 plus bonus potential
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Publishing Industries
• Number of Employees: 5,001-10,000 employees