Forklift Mechanic / Technician (Road Position)

THOMPSON & JOHNSON EQUIPMENT CO INCVillage of Horseheads, NY
Onsite

About The Position

At Thompson & Johnson Equipment, mechanics work in the field, solving problems and helping customers. This is a road position for an experienced Forklift Mechanic / Technician in the Horseheads/Elmira area, requiring independent work, local travel, and ownership of daily tasks. The role involves diagnosing, troubleshooting, and repairing forklifts and material handling equipment (electric, gas, and diesel), performing planned maintenance and safety inspections, and using computer-based diagnostics. Mechanics manage their service van inventory, communicate directly with customers, complete work orders accurately, and deliver quality work. Thompson & Johnson is a third-generation, family-owned company serving Upstate NY, known for its positive culture and employee development, with an average employee tenure of over 10 years and recognized as a 'Best Places to Work' company for 8 years running.

Requirements

  • Minimum of 2 years of mechanical training and or experience (forklifts, heavy equipment, automotive, diesel, etc.)
  • Strong troubleshooting and diagnosing skills across hydraulic, electrical, and mechanical systems
  • Ability to work independently with minimal supervision
  • Solid communication and customer service skills
  • Valid driver’s license with a clean driving record
  • Willingness to work overtime as reasonably needed

Responsibilities

  • Diagnose, troubleshoot, and repair forklifts and material handling equipment (electric, gas, and diesel)
  • Perform planned maintenance and safety inspections
  • Use computer-based diagnostics and OEM resources to identify and resolve issues
  • Manage and maintain your service van inventory
  • Communicate directly with customers to explain repairs and recommend solutions
  • Complete work orders accurately and on time
  • Deliver quality work — fix it right the first time

Benefits

  • $26 – $34/hour based on experience (hourly — no flat rate)
  • Up to $8,000 sign-on bonus
  • Company-provided service van, tablet, phone, uniforms
  • Paid training + OEM certifications
  • Medical insurance as low as $5/week + FREE vision
  • Dental, life, and supplemental coverage such as LTD, STD, Specified Disease like Cancer, Heart, Stroke and Kidney insurance
  • 401(k) with 50% company match (up to 5%)
  • Generous PTO + holidays (extra for Veterans)
  • $500 annual tool allowance
  • $600 annual well-being reimbursement
  • $200 annual gym membership
  • $100 annual boot allowance
  • $100 annual company clothing allowance
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