Forklift Field Mechanic

Raymond West•Everett, WA

31d•$25 - $45

About The Position

Raymond West and Toyota Lift Northwest have joined forces to provide unmatched coverage and service across the Pacific Northwest. This partnership allows us to serve a wider range of customers with enhanced resources, expertise, and commitment to excellence. Raymond West/Toyota Lift NW is a team of engaged dedicated employees who are the best of the best. We hold ourselves to the highest standards in everything we do. We don’t stop at “doing just enough” and pursue complete Customer Euphoria. We conduct business in the highest ethical manner and will not know ‘Status Quo.' We build and maintain the best relationships with our co-workers, leaders, and customers. Being a part of the Toyota Lift NW family means your support and dedication is relentless, abiding by an uncompromising code of integrity and transparency, and you take full responsibility for your actions as an individual. You’re committed to Toyota’s 5S model: Seiri (Sort – separate essential from non-essential), Seiton (Straighten or simplify – a place for everything and everything in its place), Seiso (Shine or sweep – keep things clean and in good working order), Seiketsu (Standardize – set the 5s standard and sustain), Shitsuke (Self Discipline – advance the 5s standard). Never ceasing pursuit of being both an Employer and Business Partner of choice! Field Technicians have constant interaction with customers. You are a front-line employee and must always represent TLNW in a professional manner and take ownership of your work. Always improve your skills and work safely in completing tasks. Follow company policy and guidelines.

Requirements

High School Diploma. (required)
Self-motivated, detail oriented and organized with ability to shift priorities in a changing environment. (required).
Mechanical ability to repair equipment and adapt to various types of machines.
Previous mechanical experience or technical school
Field tech must be experienced tech, usually journey level with over 4 years of professional mechanical experience or demonstrate capability determined by the Service manager.
Strong communication skills, written and oral.
Ability to work independently and self-motivated. Ability to lead and supervise small group of technicians.
Ability to communicate clearly and effectively with employees, vendors and customers. (required)
Ability to operate reach-truck, stock-picker, pallet jack, & pass forklift certification
Ability to interact effectively with others; be a team player
Maintain a good attendance record
Complete employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening (required)

Nice To Haves

Prior experience in customer service, and material handling/industrial equipment environment.

Responsibilities

Perform PM (periodic maintenance) services at a designated customer location.
Visual check of customer lift and verify all lifts are signed up on PM service.
Perform field repairs at a designated customer location.
Upsell during repairs and Preventative Maintenance agreements
Check in with Dispatcher via phone in the morning when you start, throughout your day, and when you end your day.
Document all work orders using Catavolt.
Review work in process, complete, and complete all open work orders immediately.
Complete safety inspection forms monthly to make sure vehicles and tools are maintained properly.
Never compromise safety: Always surround your work area with safety cones.
Use proper PPE’s when needed.
Familiarize yourself with proper use of tools.
Practice 5s
Stop, Call, and Wait if unfamiliar with a task.
Assist as needed for various projects or jobs as requested.
Notify supervisor of safety concerns.