Foreign Pharmacy Grad - International Pharmacy Intern

CVS Health•Flatwoods, KY

23h•Onsite

About The Position

CVS Health is committed to increasing access, lowering costs, and improving the quality of care. As a Non-US Accredited Foreign Graduate, you will be at the forefront of delivering this purpose, modeling values, and demonstrating authentic care for patients. After successfully passing FPGEE and TOEFL, you will be eligible to apply for this role to complete required US Internship hours, building upon your Pharmacist education to develop knowledge, skills, and abilities. The role involves a mixed modality learning plan and a curated learning experience utilizing pharmacy knowledge and skills. Non-US Accredited Foreign Graduates must successfully complete their internship within 18 months and will be skilled in diverse patient care, practice management, leadership, and education, preparing them to complete and pass all required Pharmacist licensure exams and processes within 120 days of internship completion. While working under the direct supervision of a licensed Pharmacist, you will play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional patient care.

Requirements

High School Diploma or General Equivalent Development (GED)
Doctorate (PharmD) or equivalent Pharmacist degree from a Non-US accredited school of pharmacy
Active Pharmacy Intern license in state where district is located
0 to 3 years of prior relevant work experience
Foreign Graduate from a Non-US Accredited college or school of pharmacy prior to beginning Non-US Accredited Foreign Graduate Training Program at CVS
Pharmacist licensure in the state in which the position is based within 120 days of completion of US Intern hours
Strong communication and presentation skills
Skill in Results Orientation
Skill in Colleague Engagement
Skill in Active Listening
Skill in Customer and Community Engagement
Skill in Consumer Behavior
Skill in Negotiation and Conflict Resolution
Skill in Patient Counseling
Skill in Emotional Intelligence
Skill in Time Management
Skill in Digital Literacy
Ability to have regular and predictable attendance including nights and weekends
Ability to complete any additional tasks as directed by supervisor or manager
Ability to complete all required training and obtain required licensure (if applicable) within guidelines
Ability to lift and exert up to 20 lbs. of force occasionally, up to 10 lbs. of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting

Nice To Haves

Eligibility to immunize
3 to 5 years of prior relevant work experience
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
Ability to immunize once state regulations are met

Responsibilities

Ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient
Patient Safety
Pharmacy Professional Practice
Regulatory Requirements
Quality Assurance
Customer Service
Inventory Management
Workflow Management excluding final prescription verification
Keeping customers and patients healthy through adoption and management of patient care programs
Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team
Support your Pharmacy manager in motivating, inspiring, and developing their Pharmacy Support Staff by balancing assignments that maximize colleagues’ strengths, address development opportunities, and decrease knowledge gaps
Identify critical business opportunities and meaningful solutions to drive growth and improve performance in your pharmacy and work toward successfully implementing those solutions by leading your team to achieve specified goals
Adapt to change and adjust plans to thrive in a dynamic community healthcare setting
Seek new ways to grow, collaborate with others, and deliver better outcomes
Align others around our purpose to bring your heart to every moment of your health and gain support and commitment
Facilitate a ‘team’ culture that promotes caring, energy, enthusiasm, and pride
Apply acquired knowledge to help drive healthy outcomes and differentiate CVS from competitors
Greet each customer in a courteous and professional manner both in-store and at the drive thru window
Assist all pharmacy and front store customers with their questions and concerns
Answer telephone with a warm and friendly greeting
Request additional help and work with others to find solutions when needed to maximize customer satisfaction
Remove obstacles to make customers’ experiences easier when possible
Perform approved register transactions including cash, check and charge, bagging merchandise upon completion of sale
Engage with customers and seek ways to create heartfelt, personalized moments during their visits
Maintain customer/patient confidentiality according to HIPAA and company standards
Communicate with customer/patient while protecting their confidential drug information
Comply with all federal and state laws, rules, and regulations
Comply with all CVS policy and standard operations procedures (SOPs) at all times
Meet requirements for state and federal licensure within an appropriate timeframe
Adhere to CVS workflow and ensure standards are maintained at all times
Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping, and uncapping vials and bottles; labeling all prescriptions
Resolve third party rejections and complete any manual claim forms
Perform all prescription pick-up procedures, in adherence of CVS policy and procedures
Access, input and retrieve any necessary information to/from the workstation
Maintain in-stock by ensuring all inventory management policies and procedures are followed utilizing appropriate report(s) to maintain replenishment as needed
Assist with putting away drug orders (except Clls) as permitted by law
Deliver additional health care services as allowable by state regulation, individual certification, and as directed by pharmacy leadership team, including but not limited to point-of-care and/or swab-and-send testing, immunization preparation and/or delivery, etc.
Support supervising pharmacist in furtherance of dispensing drugs, reviewing prescriptions, and monitoring compliance
Offer to counsel and direct customer to pharmacist if necessary
Field any medical questions when appropriate
Communicate and interact with all healthcare professionals to provide optimal care
When applicable, solicit information on a customer’s medical history to give appropriate medical advice
Practice and develop duties performed by pharmacists according to law
Communicate with Field Management and Corporate as needed
Participate in all required store operational meetings
Support maintaining a clean, organized, and professional pharmacy department, according to CVS standards
Support scheduling activities according to the needs of the business and workflow model
Coordinate/implement the training and development of Pharmacy Support Staff
Recognize others and celebrate success
Complete all required training programs