.Ford Service Advisor.

Cedar City Motor CoCedar City, UT
1d$2,500 - $7,000Onsite

About The Position

Cedar City Motor Co Is Seeking a Service Advisor to Join Our Award Winning Team in Cedar City, Utah. As a Service Advisor, You Will Be the Primary Point of Contact for Our Customers, Providing Them with Exceptional Service and Ensuring Their Satisfaction with Their Automotive Service Experience.

Requirements

  • Prior experience in a customer service role
  • Knowledge of automotive service and repair processes
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Organized and friendly personality
  • Time management skills
  • Professional, well-groomed personal appearance.
  • Clean driving record
  • Willing to submit to a pre-employment background check
  • Interested candidates must possess a valid driver's license and have a satisfactory driving record.

Responsibilities

  • Communicate with customers about their vehicle service needs
  • Provide cost estimates and timelines for repairs
  • Coordinate service appointments and ensure timely completion of work
  • Address customer concerns and resolve issues promptly
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure that the daily inventory of technicians' time is consistently sold to service customers.

Benefits

  • Competitive compensation: $2500 - $7000 per month
  • Opportunity for growth and advancement
  • Health and Life insurance
  • Retirement benefits
  • Employee discounts on automotive services and purchases
  • HSA
  • Home buyers assistance program
  • Free continued education
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