Ford Quick Lane Advisor

Kendall Auto Group • Bend, OR

66d

About The Position

Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Central Oregon. We are looking for a Service Advisor to join our Service team in the Express Service Department. At Ford Bend our Service Department is a fast-paced environment serving clients throughout the community. Some of the benefits of working with Kendall as a Service Advisor are: Competitive pay plan, substantial bonus program, career path development opportunities, competitive paid time off, shop Manager on-site for assistance, fair dispatching and teamwork environment, large loyal customer base, experienced and loyal service technicians, clean/safe shop with the equipment you need to get the job done, discounts on parts, service and vehicle purchases for you and your immediate family, medical, dental and vision insurance, paid life insurance, 401(k) plan with Fidelity, accident and illness supplemental plans. Customers might purchase a few vehicles from us throughout the years, but our goal is to have lifelong service customers and we trust our Advisors to be the first contact of Kendall in our service departments.

Requirements

• Knowledge of automobile repair and maintenance is preferred
• Customer service experience is required
• A valid driver’s license and a good driving record are required

Responsibilities

• Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance
• Verifying work was properly performed and diagnosed
• Researching vehicle history to make educated recommendations
• Inputting and maintaining customer information
• Completing work tasks in an efficient and organized manner
• Using telephone, email, and chat systems to communicate with customers throughout the day
• Scheduling service appointments

Benefits

• Competitive pay plan
• Substantial bonus program
• Career path development opportunities
• Competitive paid time off
• Shop Manager on-site for assistance
• Fair dispatching and teamwork environment
• Large loyal customer base
• Experienced and loyal service technicians
• Clean/Safe shop with the equipment you need to get the job done
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan with Fidelity
• Accident and Illness supplemental plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees