Ford Pro Protect Area Sales Manager (East Market Area)
About The Position
We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters. Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford. In this position... The Ford Pro Protect Area Sales Manager is responsible for driving the penetration and sales of Ford Pro Protect products across key channels including Pro Retail, Fleet, and Government. This role involves direct engagement with Ford Pro customers and dealers, managing a team of account managers, leveraging data for strategic opportunities, and collaborating extensively with various internal Ford Pro teams to integrate Ford Pro Protect into comprehensive solutions.
Requirements
- Bachelors Degree
- 5 + years’ experience in Field Sales/Service with Knowledge of Account Management/Dealership Sales/Fixed Operations/Financing
- Willing to travel up to 4 nights per week to Ford Pro customers and/or CVC Dealers in the Market Area
Nice To Haves
- Self-starter with a proven ability to drive for results without close supervision
- Exceptional communication skills both written and oral along with excellent interpersonal skills
- Overall excellent business acumen skills, fiscal management, and ability to develop innovative strategic and tactical actions
- Good understanding of Ford Pro and Fixed Operations performance metrics (KPIs) – customer, operational, etc.
- Ford Customer Service Division and Ford Pro experience preferred
Responsibilities
- Drive Ford Pro Protect penetration in 3 Key Channels (Pro Retail, Fleet, and Government) through direct interactions with our Ford Pro customer and our Ford Pro Dealers
- Manages the weekly activities of Market Source Ford Pro Protect Account Managers (~ 3 Market Source Pro Account Managers per Market Area) that work directly with Ford Protect Profit Builder (Loyal Ford Protect Dealers) and Non-Profit Builder Dealers (Not Ford Protect Loyal)
- Utilizes Ford Pro Protect Dashboard across Ford Pro Dealers and Customers to identify specific Ford Pro Protect channel opportunities for contracts attached to new vehicle purchases and also for Units in Operation
- Works directly with Ford Pro National Account Managers (NAMs), Select Account Managers (SAMs), and Commercial Business Managers (CBMs) to include Ford Pro Protect into Ford Pro Large/XL Customer Competitive Price Allowances (CPAs)
- Work with Ford Pro Service Elite Business Managers (SEBMs) on newly open or soon to be open Ford Pro Service Elite Centers to drive Ford Pro VIN share via Ford Pro Protect penetration with new/planned Ford Pro Elite Service Centers
- Works directly with Ford Pro Commercial Vehicle Center Dealers and Ford Pro Commercial Business Managers to train CVC Dealers on Ford Pro Protect opportunities and presenting Ford Pro Protect in the Pro Retail, Fleet, and Government Channels
- Work with Ford Pro Fleet Service Zone Managers to develop leads for large fleet and large municipalities to generate custom quotes for Ford Pro Protect plans (facilitated through a Ford Dealer) on current Fleet Units in Operation
- Work with Ford Pro Fleet Government Sales Managers and Top 25 Government Sales Dealers to include Ford Pro Protect Maintenance and Mechanical plan options included in government bid opportunities
- Marketing—develop and gain feedback on specific Ford Pro Protect Marketing Assets, Hero Cards, etc.
- Present at various Ford Pro Dealer and Customer events
Benefits
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
