Ford Heavy Duty Technician

Bill McCandless Ford•Mercer, PA

15d

About The Position

Do you want to be a part of a family-owned and locally operated business that has served the area for over 60 years? Earning the trust of our customers, employees and community is what drives us to be better. If interested in joining our team, apply below! What We Offer: COMPETITIVE WAGE Based on Experience. Health insurance 401(k) plan Life Insurance Vacation time Growth opportunities Community involvement NO SUNDAYS!!

Requirements

3-5 years' experience as a Ford Heavy Duty Service Technician
Ability to speak and listen effectively one on one.
Ability to interpret customer/technician needs.
Basic computer skills.
Good organizational skills.
Valid driver’s license.

Nice To Haves

Brand Service experience preferred, but not required.

Responsibilities

Able to perform proper diagnosis, troubleshooting, repair and replacement of parts on customers and Fleet vehicles
Ability to transcribe and explain the complaint, cause and correction of internal and external customer vehicles on the back of every Repair Order (RO).
Hydraulic experience and Aerial lift maintenance a plus
Heavy Duty experience required
Diesel engine repair experience required
Ensure all proper documentation and printouts are with every repair order
Ensure all media is captured on every RO (video, pictures, and multipoint inspections)
Correct and accurate multi-point inspections on every RO
Returning customers vehicles in same condition or cleaner than it was received
Bring issues to Service Manager of any issues with customer vehicles
Ensure the repair was properly performed with proper test drive and out mileage included on repair orders
Ability to communicate effectively with Service Advisor and all departments
Conducts oneself professionally with employees and customers
Proper company provided work attire to be always worn
Keep up with needed training as provided by Ford Motor Company as required for current position
Responsible to keep work area cleaned
Meet with Manager/Shop Foreman to be made aware of the work schedule and current tasks
Knows how to use the necessary tools and equipment.
Adheres to safety regulations and industry standards.
Keep abreast of factory technical bulletins.
Understand and follow federal, state and local regulations, governing service repair work.
Other duties as assigned.