Ford & CDJR New Car Sales Manager

Veero Ford & CDJR of Morris • Fargo, ND

10d

About The Position

Veero Ford & CDJR is looking for a driven, organized, and hands-on Sales Manager to lead our Ford and Stellantis retail operations. This role requires someone who can build a strong sales process, coach a developing team, and maintain accountability on every lead, appointment, and follow-up. You’ll be responsible for driving volume, gross, CSI, and sales discipline across the entire floor. Our dealership is expanding, and we need a manager who can help scale the sales department while maintaining a strong, customer-first culture.

Requirements

• Minimum 2 years of automotive sales management experience (Ford or Stellantis preferred)
• Proven track record of strong sales results and leadership
• Skilled in CRM usage, lead management, and sales process coaching
• Strong communication skills with the ability to motivate and hold a team accountable
• Organized, analytical, and process-focused with the ability to solve problems quickly
• Valid driver’s license with clean driving record
• Ability to work in a fast-paced, team-oriented environment
• High-level professionalism and customer-focused mindset

Responsibilities

• Lead daily sales operations and enforce CRM process discipline
• Manage incoming leads, appointments, and sales pipeline execution
• Conduct daily one-on-ones with Sales Associates to review opportunities
• Train, coach, and develop a growing sales team
• Oversee pricing, desking, deal structure, and lender relationships
• Support used-car acquisitions, recon communication, and inventory management
• Track closing ratios, follow-up compliance, and sales KPIs
• Ensure showroom presentation, lot organization, and customer flow standards
• Maintain strong CSI by reinforcing communication and after-sale follow-up
• Partner with Fixed Ops to ensure smooth internal RO processes
• Represent the dealership professionally with customers and the community

Benefits

• Medical, dental, and vision plans
• 401(k) with company match
• Paid time off and holidays
• Paid training and development
• Life insurance and HSA options
• Employee vehicle purchase program
• Relocation assistance available

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed