Ford Automotive Technician

Serra Traverse City•Gaylord, MI

15d

About The Position

Serra Ford Automotive Technician-Gaylord Serra Gaylord is currently seeking a Full-Time Certified Ford Service Technician to add to its growing service department. Qualified applicants must possess technical skills along with the desire to pursue a rewarding career in the automotive industry. A little history... "Take care of the customer and your employees, and the rest will take care of itself." -Albert M. Serra Serra Gaylord is proud to be part of Serra Automotive, one of the top ten privately-held retail automotive groups in the nation. In 1973, founder Albert M. Serra began with a single Chevy store and a people-first philosophy. Within five years, the dealership achieved Top Five status in the United States and, in the process, fine-tuned a solid formula for growth and an unquenchable passion for success. Following sound operational strategies, Serra Automotive has managed steady expansion in economies both struggling and strong. Today, Serra Automotive operates in seven states and employs over 2,200 people. The network includes 44 dealerships and represents 56 automotive franchises, making it a formidable force in the $1 trillion automotive retailing industry.

Requirements

High School Diploma or equivalent and a Valid Driver's License
Be able to stand for long periods of time
Must have your own basic tools
Good attitude, team oriented and focused on maintaining a high level of customer service
Automotive State Certifications

Responsibilities

Diagnose customer's concern with vehicle and perform correction.
Examine the vehicle to determine if any additional safety or service work is needed.
Operate electronic equipment, power tools and hand tools.
Communicate effectively with team members.
Perform and document work as outlined on repair order with efficiency and accuracy.
Do so in accordance with dealership and factory standards.
Ensure that cars are kept clean, undamaged, and without changes to the interior settings.
Attend factory training classes paid for by Serra.
Keep shop area neat and clean and be able to account for all dealership owned tools at all times.
Positive attitude and adhere to all attendance, punctuality and timekeeping standards.
Road test customer vehicles

Benefits

Medical, Dental, Vision- 1st of the month following 60 days
HSA
Short/Long term Disability
Company Paid Life Insurance
Voluntary Life- Employee, Spouse, Child
401 K
Employer Paid College Education for Employees, Spouses, Children and Step-Children
Employee Assistance Program (EAP)
PTO
Paid Holidays
Employee Discounts- Sale/Service/Parts