About The Position

The Foodservice Supervisor supports the General Manager in executing the day-to-day operations of Plum Market’s foodservice outlets at the Columbus Airport. This leadership role provides hands-on support across all roles and departments, ensuring service excellence, product quality, and operational compliance. The Supervisor sets the standard for team accountability, safety, and hospitality, while acting as a reliable point of contact for both Guests and Team Members.

Requirements

  • Experience in a supervisory or keyholder role within foodservice, retail, or hospitality.
  • Working knowledge of food safety, sanitation, and basic health department standards.
  • Strong time-management and communication skills.
  • Ability to lead by example, provide coaching, and support daily performance.
  • Familiarity with inventory practices, timekeeping systems, and basic cash handling procedures.
  • Ability to work flexible shifts, including nights, weekends, and holidays.
  • Physical ability to stand and walk for up to 4 hours without a break.
  • Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

Responsibilities

  • Oversee day-to-day foodservice operations, ensuring Guest satisfaction and team efficiency.
  • Support all functional roles across the operation (register, food prep, service, stocking, etc.).
  • Maintain inventory control processes and ensure accurate receiving and storage of products.
  • Monitor time & attendance and assist with staff scheduling.
  • Participate in employee training, development, and coaching.
  • Assist with cash management duties including counting drawers and depositing funds into the safe.
  • Conduct knife audits and promote food safety best practices.
  • Support merchandising and restocking of retail and grab-and-go displays to Plum Market standards.
  • Address and report product quality issues to kitchen staff and the GM.
  • Transport product between units as needed within the airport.
  • Participate in interviews and assist with new hire onboarding.
  • Serve as the Manager on Duty during opening and/or closing shifts.

Benefits

  • Hands-on Training – Gain valuable skills through our exceptional training programs.
  • Career Growth Opportunities – As a growing company, we provide promotional pathways, so you can advance in your career.
  • Comprehensive Benefits Package – Medical, dental, and vision coverage for you and your family.
  • 401(k) with Company Match – Available after just six months.
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