Foodservice Customer Account Specialist – Phoenix, AZ

General Mills•Phoenix, AZ

23h•$70,100 - $105,200

About The Position

The Mustangs Region Sales Team is seeking a determined and energetic Customer Account Specialist (CAS) to accelerate General Mills sales at foodservice operators across Arizona. As a CAS you will drive incremental volume growth by owning relationships with foodservice operators and selling General Mills product lines across K-12, Commercial, Lodging, Healthcare, Colleges & Universities, Military and Business & Industry channels. In this role, you will be responsible for selling our full portfolio of front-of-house and back-of-house products, including Frozen Baked Goods, Cereal, Pizza, Flour, Mixes, Snacks, and I/W Frozen Meals. Through these selling efforts, you will develop mutually beneficial partnerships with foodservice operators across all customer channels and record all activity into Salesforce. You will collaborate with your Account Executive and CAS peers to deliver product expertise to your customers as well as share competitive and industry insights. By leveraging sales tools and analyzing internal reports, you will strategically plan your daily activities and identify new business opportunities. In addition, you will support key distributor and industry events, including Food Shows, Distributor Sales Meetings and School Nutrition Association (SNA) Events. Not only will you contribute to your individual territory growth, but you will also be supported by the amazing Mustangs Team which spans Arizona, Colorado, New Mexico, Kansas and Western Missouri. LOCATION Phoenix, Arizona. Territory extends across Arizona. Business needs may require some travel and occasional overnight stays. What strong candidates bring You build trust quickly through active listening and empathy, and you enjoy solving problems alongside operators. You’re comfortable balancing relationship-building with a clear sales focus, and you bring curiosity and teamwork to how you show up every day. You’re enthusiastic about managing your own business; planning your week, prioritizing opportunities, and staying accountable to goals. You’ll also thrive on a team with a diverse set of skills, partnering with peers to share what’s working and learn from each other.

Requirements

2+ Years Sales Experience
High School Diploma
Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
Strong interpersonal communication and organizational skills
Self-motivated with ability to maintain workload from remote office
Applicants must be currently authorized to work in the U.S. General Mills will not sponsor applicants for a U.S. work visa.

Nice To Haves

Foodservice Sales Experience
Experience with Salesforce, Seismic, or Tableau
Working Knowledge of the Territory
Developed relationships with operators in Territory

Responsibilities

Sustain and drive incremental volume
Sell General Mills products to foodservice customers in our focus channels across your assigned territory to grow volume.
Collaborate with Account Executive and CAS peers to effectively create operator demand for new items through distributors including Shamrock Arizona, Sysco Arizona, and US Foods Arizona.
Leverage resources such as Salesforce, customer purchase data, Google, customer websites and social media, and local expertise to properly inform yourself about customers’ operations and prepare for new opportunities and sales calls accordingly.
Leverage a broad portfolio of marketing and trade resources to overcome customer objections to close sales and drive growth.
Partner with distributor sales teams (DSRs) to educate about our products and empower them to sell on your behalf to their customers.
Leverage Analytics & Utilize Tools
Embrace Salesforce as the daily tool to manage and grow your business:
Consistently meet or exceed in-person sales Visits goal of 16 per week.
Complete 100% of Core 74 Opportunities determined per half year
Achieve assigned territory volume growth target
Leverage General Mills data sources to mine for additional opportunities within the territory.
Other Accountabilities
Develop, plan, and execute a strategic call pattern that maximizes your sales call coverage (minimum of 16 in-person sales calls per week)
Demonstrate product knowledge to operators through at-home and on-site sample preparation and baking across all product platforms.
Support critical distributor and industry events including Industry Expos, Distributor Food Shows, Distributor Sales Meetings, etc.