Summary: Coordinates activities of other food-service employees. Creates an enjoyable dining experience for customers, staff and visitors. Essential Duties and Responsibilities: Provides quality customer service by providing one-on-one attention to detail. Oversees and participates in the preparation and service of food and beverage items in accordance with company standards for presentation, sanitation, safety and portion control. Helps plan menus. Ensures timely, efficient meal service; supervises serving of meals. Responds to customer complaints in person at the time of the complaint and via email for electronic complaints. Trains employees; assigns and coordinates work of employees to promote efficiency and excellence in food and service. Determines work procedures, prepares work schedules and expedites work flow. Uses proper systems for completion of required daily/weekly/monthly reports such as inventory-cash reports-production records, payroll and time- keeping. Responsible for proper cash handling as established by the Food Accounting Manual (deposits - petty cash - change funds). Orders food and other necessary supplies from approved sources or purveyors. Directs and participates in the overall sanitation and safety of the facility and employees in accordance with company standards and government regulations. Develops sanitation schedule and ensures food-service employees adhere to the schedule for cleaning of kitchen and dining area and washing of kitchen utensils and equipment. Issues written and oral instructions. Help select and orient employees; oversees staff training in areas of responsibility. Performs other duties as assigned. Associates at Restaurant Associates are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program In addition, full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer. The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables. The use of slip-resistant shoes and proper lifting techniques.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed