In Food Services, the Team Leader will be primarily responsible for one area, such as Production, Retail, Patient Services or general operations, but is required to be knowledgeable and supporting in all areas. All Team Leaders are responsible for training and leading a group of employees. When primarily supporting Production, the Team Leader ensures time kitchen operations and puts quality control measures in place to ensure food safety. The Team Leader is responsible for preparation and design of all food menus. Food prepared should be of good quality and taste. This position should also be skilled in plate design for special events. When primarily supporting Retail, the Team Leader ensures front of house operations are running smoothly with emphasis on customer satisfaction and food safety practices. The Team Leader also needs to be comfortable with cash handling situations and service recovery. When primarily supporting Patient Services or general operations, the Team Leader is responsible for following food safety practices while ensuring customer and patient satisfaction. The Team Leader needs to be knowledgeable in various diets and ordering system in order to troubleshoot or improve services provided and effectiveness in service recovery.
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Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
5,001-10,000 employees