Food Services Supervisor - Life Adjustment Program
About The Position
Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. Who We Are: At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture. The Part You’ll Play: Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails… 1. Demonstrate ethical and professional behavior that align with the values of Hilltop’s Life Adjustment Program, including Service 1, how we treat each other, and Service 2, how we treat our residents. Service 1 and Service 2 is demonstrated by setting boundaries, and being predictable, consistent, kind, and transparent. 2. Act as a leader at all times by taking ownership for the greater Life Adjustment Program and other programs on the Bacon Campus. Offer solutions, develop processes, promote rapid and continuous quality improvement, promote transparent behaviors and communication, prioritize tasks, and represent support services and Bacon Campus. 3. Oversee and manage all assigned staff during shifts, using appropriate resources for issue resolution; hold staff accountable to meet the highest standards of quality and service. 4. With Management oversight, manage all kitchen and dietary operations, including ordering, stocking, rotating food, and ensuring quality food products meet resident preferences and requests. 5. Supervise staff functions such as scheduling, hiring, performance management, customer service, and resolving personnel matters. Promote staff development by seeking input, identifying strengths and weaknesses, and addressing behaviors constructively when needed. Document routine feedback on a regularly scheduled basis. 6. Maintain adequate staffing at all times based on residents, work, and activity loads in collaboration with fellow supervisors. 7. Monitor and process staff timesheets for accuracy and overtime usage. 8. Ensure food service costs remain within budgetary parameters. 9. Comply with all Mesa County and Colorado Department of Health regulations for proper food handling including proper hand washing, temperature logs, and equipment sanitization. 10. Assist with food preparation and service as needed. 11. Plan, organize, schedule, and attend department meetings. 12. Train staff in all aspects of food preparation, service, and storage. 13. Collaborate to plan nutritious and appetizing menus, delivering meals that taste good while calculating nutrition content; work to implement resident choices and feedback into menus. 14. Track and report daily and monthly point-of-sale activities for dashboard reporting. 15. Completing necessary paperwork and documentation; perform routine filing as needed.
Requirements
- High School Diploma or General Education Degree (GED), plus two years of supervisory experience and one year of culinary-related training or experience.
- Minimum 18 years of age required.
- Valid Colorado Driver’s License (required)
- Food Handler’s Card (required)
- ServSafe Manager Certificate (required)
- CPR Certificate/First Aid Certificate (required)
- De-Escalation Training (required)
Nice To Haves
- Hilltop’s Transportation Certification (preferred)
Responsibilities
- Demonstrate ethical and professional behavior that align with the values of Hilltop’s Life Adjustment Program, including Service 1, how we treat each other, and Service 2, how we treat our residents. Service 1 and Service 2 is demonstrated by setting boundaries, and being predictable, consistent, kind, and transparent.
- Act as a leader at all times by taking ownership for the greater Life Adjustment Program and other programs on the Bacon Campus. Offer solutions, develop processes, promote rapid and continuous quality improvement, promote transparent behaviors and communication, prioritize tasks, and represent support services and Bacon Campus.
- Oversee and manage all assigned staff during shifts, using appropriate resources for issue resolution; hold staff accountable to meet the highest standards of quality and service.
- With Management oversight, manage all kitchen and dietary operations, including ordering, stocking, rotating food, and ensuring quality food products meet resident preferences and requests.
- Supervise staff functions such as scheduling, hiring, performance management, customer service, and resolving personnel matters. Promote staff development by seeking input, identifying strengths and weaknesses, and addressing behaviors constructively when needed. Document routine feedback on a regularly scheduled basis.
- Maintain adequate staffing at all times based on residents, work, and activity loads in collaboration with fellow supervisors.
- Monitor and process staff timesheets for accuracy and overtime usage.
- Ensure food service costs remain within budgetary parameters.
- Comply with all Mesa County and Colorado Department of Health regulations for proper food handling including proper hand washing, temperature logs, and equipment sanitization.
- Assist with food preparation and service as needed.
- Plan, organize, schedule, and attend department meetings.
- Train staff in all aspects of food preparation, service, and storage.
- Collaborate to plan nutritious and appetizing menus, delivering meals that taste good while calculating nutrition content; work to implement resident choices and feedback into menus.
- Track and report daily and monthly point-of-sale activities for dashboard reporting.
- Completing necessary paperwork and documentation; perform routine filing as needed.
Benefits
- Competitive Pay and Benefits
- Part-time and full-time schedules that can fit your needs.
- Professional and personal development opportunities for all employees
- A supportive and inclusive work environment
- Meaningful work that makes a positive impact in the community and lives of others
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
501-1,000 employees
