Food Services Patient Ambassador - FT (75567)

Hamilton Health Care SystemDalton, GA
9dOnsite

About The Position

Functions as a At Your Request Room Service Dining Patient Ambassador, which includes: obtaining food orders from patients via phone following diet guidelines, utilizing room service scripting, delivery of meals to the patients bedside, tray set up on patients bedside table, providing assistance as necessary with opening milk, juice, condiments, etc, picking up trays after each meal, stocking assigned galleys, documenting galley charges and refrigerator temperatures, documenting outpatient and ED meals, and assisting with other food service duties as assigned. Keeps Galley microwaves, Refrigerators and coffee makers clean at all times. Follows patient safety practice of two patient identifiers. Follows infection prevention guidelines at all times in the delivery and pick up of patient trays

Requirements

  • Education: High School Graduate, GED or equivalent of work related experience
  • Licensure None
  • Experience: Prior hospital experience preferred but not required.
  • Skills: Strong communication skills, able to stand and walk for extensive periods of time, some lifting and pushing is required.
  • PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS Performs responsibilities in a typical institutional kitchen setting subject to hazards associated with such an environment including wet surfaces, cleaning and cooking equipment, and sharp instruments. Works in an acute health care setting with neonatal, pediatric, adolescent, adult, and geriatric patients experiencing a wide range of medical problems. Requires full range of body motion. Requires standing and walking for extensive periods of time. Moderate amount of lifting, stooping, stretching, and bending is required. Requires corrected vision and hearing to normal range. Requires exposure to communicable diseases or body fluids. Universal precautions used at all times.

Nice To Haves

  • Prior hospital experience preferred but not required.

Responsibilities

  • obtaining food orders from patients via phone following diet guidelines
  • utilizing room service scripting
  • delivery of meals to the patients bedside
  • tray set up on patients bedside table
  • providing assistance as necessary with opening milk, juice, condiments, etc
  • picking up trays after each meal
  • stocking assigned galleys
  • documenting galley charges and refrigerator temperatures
  • documenting outpatient and ED meals
  • assisting with other food service duties as assigned
  • Keeps Galley microwaves, Refrigerators and coffee makers clean at all times
  • Follows patient safety practice of two patient identifiers
  • Follows infection prevention guidelines at all times in the delivery and pick up of patient trays

Benefits

  • 403(b) Matching (Retirement)
  • Dental insurance
  • Employee assistance program (EAP)
  • Employee wellness program
  • Employer paid Life and AD&D insurance
  • Employer paid Short and Long-Term Disability
  • Flexible Spending Accounts
  • ICHRA for health insurance
  • Paid Annual Leave (Time off)
  • Vision insurance
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