Food Service Worker

Banner Health•South Tucson, AZ

1d•Onsite

About The Position

The Food Service Worker is a vital member of the food service team responsible for supporting daily operations across cleaning, food preparation, patient trayline, and retail café services. This role ensures high-quality food service delivery by preparing meals according to portion control and quality standards, maintaining cleanliness and sanitation of dishes, equipment, and kitchen areas, and monitoring food safety through temperature checks and proper stock rotation. The position involves direct interaction with patients, staff, and customers, requiring strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced environment while adhering to dietary policies, sanitation standards, and safety procedures. Additional responsibilities may include meal delivery, catering support, and cash register operations in the café setting. This position works as a member of the food service team on one or more assignments in cleaning, food preparation, patient trayline or retail café. Provides service and assistance to patients, staff and other customers in accordance with established dietary and retail cafe policies and procedures.

Requirements

Ability to learn and follow established policy and procedures.
Ability to read and understand written and verbal instruction.
Ability to communicate effectively.
Ability to provide customer service.
Must be able to learn food handling regulations and pass certification tests as required.
POS (cash register) when applicable.
For Banner Staffing Services (BSS) team members, the food handlers' card is required with 30 days of hire.
For BSS team members in Tucson and Colorado, the food handlers' card is not required.
Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
An Arizona Criminal History Affidavit must be signed upon hire (for Banner Behavioral Health Hospital employees).
Employees working at Olive Branch Senior Center must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Nice To Haves

Additional related education and/or experience

Responsibilities

Sets up work station and prepares all assigned foods and nourishments in the correct quantities, following established procedures, portion control and food quality standards.
Assures that food presentation continually meets standards.
Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils.
Cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials.
Monitors dish machine temperature.
Maintains par levels of foods and/or supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks expiration dates.
Checks and records food and equipment temperatures according to defined procedures, and reports any discrepancies to the supervisor.
May deliver meals, nourishments, late trays and/or tube feedings to units; return excess nourishments as requested.
May also assist in catering or special event service.
May handle transactions at cash register (if applicable) and/or cafe.
Interacts with other food service department personnel, hospital staff, patients and families.
Follows a work routine with regular supervision.
Works quickly and correctly while providing good customer service and maintaining sanitation standards.
Follows instructions and guidelines for the use of cleaning chemicals and is able to work in physical contact with them.