Food Service Worker-Casual

Northwestern Memorial Healthcare•DeKalb, IL

2h•$17 - $21

About The Position

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better? See what our staff are saying about working in this department and Northwestern Medicine! The Food Services Worker reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. Prepares cold food items and assists in various support activities. Hours/Schedule: This is a casual/as needed position with no guaranteed hour and no set schedule. This position will pick up hours for call offs, vacations, leave of absenses, etc.

Requirements

Excellent customer service and critical thinking skills
Must be able to work in a stressful environment and take appropriate action.

Nice To Haves

One-year customer service experience
Familiar with diet restrictions

Responsibilities

Prepares cold food items for patients and cafeteria.
Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
Complete tray assembly.
Ensures food meets all safety and sanitary regulations and completes all required documentation.
Data entry using Microsoft Excel.
Basic cash handling.
Maintains a safe, clean, neat and orderly cooking area.
Ensures all department policies and programs are adhered to.
Ensure satisfaction in quality and service using problem resolution skills as necessary.
Completes daily position checklists, cleaning duties and all required documentation.
Completes all mandatory in-service trainings and meets employee health requirements.
Completes daily position checklists, cleaning duties and all required documentation.
Washes and sanitizes all food service equipment used for patients and cafeteria service.
Replaces items to their proper place of storage.
Demonstrates ability to exercise independent judgment in times of need.
Assist with putting away stock using the FIFO (first in, first out) method.
Cleans and sanitizes cafeteria service items.
Cleans dish machine at end of shift.
Cleans and sanitizers work area.
Cleans and sanitizes food service carts.