Food Service Worker II

MedStar Health • Washington, DC

396d

About The Position

The position involves providing patient meal service in a hospital setting, including menu selections, tray assembly, delivery, and addressing special dietary needs. The role requires effective communication with nursing staff and the Food and Nutrition department to ensure patient satisfaction and adherence to dietary requirements. Additionally, the position includes responsibilities for catering events and customer service in various dining areas within the hospital.

Requirements

• High School Diploma or GED required.
• Completion of Sanitation and Food Handlers course preferred.
• 1-2 years of food preparation experience required.
• Large-scale food preparation and/or hospital dietary experience preferred.
• Basic knowledge of sanitary methods used in food preparation and HACCP procedures.

Nice To Haves

• Previous catering experience preferred.
• Knowledge of a variety of foods and their preparation and serving etiquette.

Responsibilities

• Responsible for patient meal service food on assigned units, including menu selections, tray assembly, delivery, and pick-up.
• Communicates patient food issues and needs to appropriate personnel within the Food and Nutrition department.
• Interacts with nursing personnel regarding patient nutrition needs or requirements.
• Assists Dietitian with monitoring patients on specific diets and records food intake for analysis.
• Sets up, prepares, and delivers food for catering events.
• Acts as a liaison between Food Services and hospital staff and external customers.
• Handles customer service complaints and informs management of problems or concerns.
• Operates cash registers in compliance with cash handling procedures.
• Maintains all equipment in a safe and sanitary manner in compliance with HACCP guidelines and regulations.
• Makes daily rounds to assigned nursing units, communicates with staff and patients, collects menus, and checks for accuracy and completeness.
• Receives and prints diet sheets from SMS and distributes to catering personnel daily.
• Assists patients in meal selection and completion of menus, considering preferences and special diets.
• Enters menu selections into the Computrition system and distributes meal tickets.
• Updates Computrition with relevant patient information as necessary.
• Assembles meal trays while adhering to mealtime schedules and ensuring patient privacy.
• Collects patient meal trays and documents food intake as ordered.
• Communicates any last-minute changes to patients' diets to catering associates.
• Performs dipper and runner position responsibilities and works in the dish room.
• Delivers floor stock and nourishments to drop-off units.
• Follows recipes for salad, sandwich, and dessert preparation.
• Maintains proper standards of sanitation by daily cleaning of the work area.

Benefits

• Health insurance coverage
• Paid holidays
• Flexible scheduling
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED