Food Service Trainer (nomnom Bigelow | Full-Time)

Par Pacific•Spokane, WA

12d•$18 - $23

About The Position

Be part of the multi-state team that keeps America moving. Our local retail brand, nomnom, represents our company in the Pacific Northwest, where our communities come to find not only fuel, but also snacks and sweet treats. Give your neighbors friendly, smiling service and make their lives a little easier. You'll help members of your community fuel their cars and satisfy their hunger. Enjoy great compensation and a collaborative culture. We welcome and encourage input from all employees and you'll become part of a team that includes hardworking and creative professionals who love to win. Pursue career opportunities in Retail, Marketing, Oil Refining, Logistics and other areas of a growing company across multiple states.

Requirements

To meet the basic qualifications for this role you will be at least 18 years of age
3-5 years of food service experience, ideally in a food service management/training or other food service-oriented environment.
A friendly, outgoing personality and commitment to excellent guest service.
Have integrity; do the right thing even when no one else is around.
Cash handling experience is preferred.
The ability to: Obtain a food handling card
Perform basic math accurately
Communicate in English (orally and in writing), including proficient telephone communication skills
Work various shifts as scheduled and arrive on time
Work with store and mainly kitchen equipment, tools and materials as required
Perform essential duties in a timely and efficient manner
A strong commitment to safety and food safety guidelines
A high school diploma or GED is preferred
Microsoft excel experience and general knowledge of program
Willingness and ability to learn any position
The role of Food Service Trainer must work between a range of 8AM-5PM M-F in order to have visibility to all shifts, morning, mid-day and evening in order to train all employees.
May be asked to work extra shifts outside of schedule as needed.

Responsibilities

Directly responsible for training food service employees directly from the Company’s food training manual, guides, and job aids as they train
Developing and adjusting job aids accordingly per guidelines with new food products
Operating and training the food service program within a nomnom store(s) including ordering, food preparation, waste and spoilage documentation
Answering questions about the food items offered and upselling product
Adhering to safe and sanitary food handling practices
Replenishing supplies and food
Cleaning surface areas, throwing away trash, etc.
Receiving and unloading stock
General housekeeping duties
Resolving customer complaints and ensuring customer satisfaction
Cashier duties, including accurately ringing up customers and taking various forms of payment
Assisting and working with the store’s standard operations, including but not limited to, lotto, alcohol and tobacco sales, cashiering, fuel attendant, etc.
Consistently providing prompt and courteous customer service
Working all assigned shifts, arriving on time, in uniform and ready to work
Acting as a positive team player, working cohesively with other employees and contributing to a positive work environment
Complying with company policies and procedures, including all safety and environment policies and procedures
Maintaining a clean and safe work environment

Benefits

Full-time employees (and their families) are offered medical (with prescription), dental, vision, voluntary critical illness, accident, life/AD&D insurance, Health Savings Account, Flexible Spending Account, and an Employee Assistance Program.
Employees can enroll in our company’s 401k plan and are able to purchase company stock at discounted prices.
Employees will also be granted 40 hours of vacation starting the first day after their 1-year anniversary date.
Thereafter, they will accrue vacation bi-weekly based upon years of service.
Employees have seven paid holidays throughout the calendar year.

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