Food Service Supervisor

Banner Health • Scottsdale, AZ

2d • Onsite

About The Position

Banner Health believes leadership matters, and we look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health. The Culinary and Nutrition Team is made up of a diverse cultural team and operates 24-hours a day, 7 days/weeks and 365 days a year providing food services for patients, visitors and employees. This is a great opportunity into the healthcare industry. As a member of our team you will work with top of the line industry equipment and enhance your organizational skills, time management, communication and problem solving abilities. As a Culinary Supervisor you will have the opportunity to provide front line leadership to employees while organizing, supervising, and coordinating the work of the food service staff supporting Patient Services and the Cafe. Dealing with cash handling as well as customer and patient interactions. You will get to work with a fantastic culinary team and grow your career at Banner Health! Location: Banner Behavioral Health Hospital 7575 E Earll Dr, Scottsdale, AZ 85251 Schedule: 7am-330pm. Tuesday-Saturday For more than four decades, Banner Behavioral Health has provided 24/7 crisis intervention and therapeutic services in a medically safe, recovery-focused environment. Banner Behavioral Health has 156 licensed inpatient beds and is located in Scottsdale, AZ. Our focus is on adults and adolescents dealing with mental health and/or chemical dependency issues who voluntarily seek help. Our highly skilled and compassionate staff are dedicated to providing a therapeutic healing environment and excellent health care experience. POSITION SUMMARY This position provides front line leadership to employees while organizing, supervising, and coordinating the work of the food service staff in the department. Assures that all food products, food service areas and work processes comply with company standards as well as with County, State and JCAHO regulations.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Must possess the knowledge and abilities in food services normally acquired with two or more years of experience and/or education in similar food services management work.
• Must have excellent communication and customer service skills.
• Must be able to effectively organize, lead and supervise work areas and teams.
• Must be able to learn food handling regulations and pass certification tests as required.
• All onsite food service equipment including stoves, ovens, steam-jacketed kettles, tilt skillet, broiler, steam table, grill, deep fryer, slicer, Buffalo Chopper, mixer, food carts, dish racks, cleaning equipment and hazardous chemicals used in cleaning and sanitation.
• Office equipment such as computer, phone, fax machine, and retail service equipment such as point of sale registers, beverage and ice cream dispensers, chaffing dishes, serving utensils.
• Must have the ability to operate computer business software, email, phone, FAX, etc.
• Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

• Previous supervisory experience and background in healthcare.
• Bilingual skills in English/Spanish are a plus.
• SERVSAFE certification.
• Additional related education and/or experience preferred.

Responsibilities

• Leads and directs the food and nutrition staff in assigned area or shift, achieves the daily food & nutrition department production and service requirements.
• Interviews, selects and hires qualified department staff, influences staff turnover. Provides formal training, orientation and on-the-job training. Ensures the ongoing competency of staff through coaching and the evaluation of staff performance in a fair and consistent manner.
• Monitors and supports department staff to ensure that excellent meal service is provided while meeting patient and customer satisfaction goals. Monitors staff and areas to ensure that regulatory agency, OSHA, and safety guidelines are met.
• Monitors and controls operating expenses and other key indicators within assigned areas/shift to meet budget requirements.
• Inventories food and supplies in assigned areas; determines ordering and food production quantities based upon established par levels and special needs.
• Resolves customer problems and supports staff development in customer service skills.
• Works under limited supervision and is responsible for the daily supervision of food service staff in specific areas or shifts while ensuring cost effective and efficient operations and providing excellent service & meal quality for patients and other customers. External customers: patients and families, vendors, physicians, facility directors / managers / supervisors, employees and the public. Internal Customers: Culinary and Food & Nutrition Staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees