Food Service Specialist - PM Shift

Thedacare • Appleton, WI

1d • Onsite

About The Position

ThedaCare is committed to reinventing health care by becoming a proactive partner in health, enriching lives, and creating value. Team members are empowered to be catalysts of change through values of compassion, excellence, leadership, innovation, and agility, supported by continuous learning, transparent leadership, and a commitment to work/life balance. The Food Service Specialist coordinates all departmental work, including ordering food and supplies, receiving and properly storing items needed for food production. This role assists in maintaining work assignments and schedules, ensures department cleaning is completed, and provides daily work direction to the team. They also assist with onboarding new team members and following up on assigned education requirements. The specialist maintains daily and monthly data files, assists with department reporting, and helps with other general department operations as needed. At some locations, this role assists or directs catering services. For skilled nursing facilities, the specialist completes preference interviews, inputs data and documentation into software, and collaborates with the dietician.

Requirements

• High school diploma or GED preferred
• Three years of experience in food production or an equivalent combination of education and experience
• Manager ServeSafe food safety certification within three months of hire

Responsibilities

• Collaborates with multiple disciplines to effectively and efficiently provide the appropriate meal service needs for the patient or customer.
• Delegates team member duties, as appropriate, in relation to work flow needs, and serves as a resource for team members, especially in the absence of a department leader.
• Reviews the menu, assesses inventory levels, and orders food and supplies needed for the department.
• Uses computer entry for order management and inventory control.
• Organizes the storerooms, freezers, and coolers for optimal work flow and storage space. Maintains food storage guidelines/product rotation, and helps determine how to use stored food and avoid food waste.
• Coordinates the food receiving process to ensure accuracy and quality of order.
• Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to the team members, especially regarding food supply issues.
• Prepares the department schedule or makes daily adjustments as necessary to ensure work is completed. Ensures that training and education and other work requirements are completed by all team members.
• For facilities with catering service, reviews upcoming catering orders and coordinates work flow for preparation and delivery of the orders. Coordinates resources to cover any production and delivery conflicts. Accurately enters appropriate charges into the catering software, and processes the invoice or chargeback in the specified time requirements.
• Monitors established food handling procedures, monitors temperature of food and equipment, etc., to ensure food safety and infection control practices are met. May update quality metrics.
• Ensures cleaning assignments are completed as assigned, and coordinates special cleaning needs.
• Uses necessary equipment in a safe and appropriate manner.
• Cleans, sanitizes, and maintains an organized work area.
• Performs other duties as assigned.

Benefits

• Excellent compensation and benefits
• Continued opportunities for learning and development
• Accessible and transparent leadership
• Commitment to work/life balance
• Lifestyle Engagement (e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support)
• Access & Affordability (e.g. minimal or zero copays, team member cost sharing premiums, daycare)

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees