Food Service Retail Associate Hospital

Riverside Health System • Gloucester, VA

114d

About The Position

Performs duties relative to service excellence by demonstrating courteous and prompt service, accuracy in food preparation, line set-up, and presentation. Demonstrates knowledge of cash handling procedures and competence in use of cash register hardware and software. Demonstrates a working knowledge of food service sanitation practices and food safety guidelines. Promotes and maintains a safe work environment for team as well as our customers.

Requirements

• High School Diploma or GED (Required)
• 1 year Food Service experience in retail and/or food preparation (Preferred)
• Allergen Awareness Certification - VA State - ANSI-approved Allergen Awareness certificate program within 180 Days (Required)
• Food Handlers Card (FH) - VA State - ANSI-approved Food Handlers certificate program within 30 Days (Required) or Food Protection Manager - VA State - ANSI approved Food Protection Manager Certification - VA State (Required)

Responsibilities

• Demonstrate the ability to provide consistent, high quality meal service to all retail customers.
• Demonstrate knowledge and ability to set-up, replenish, and break-down service lines/stations following established Department policies and procedures.
• Assist other team members in completing tasks and serving customers.
• Maintain open line of communication with kitchen team to avoid delays in food service.
• Demonstrate the ability to operate the POS cash register, count register accurately, make bank deposits and follow appropriate cash handling procedures.
• Demonstrate commitment to customer service by placing service to the retail customer at the forefront of every interaction completed throughout the day.
• Demonstrate positive interaction and support of all team members to provide seamless, timely and accurate meal service to the customer.
• Demonstrate the knowledge of basic food preparation techniques including receiving, storing, preparation, holding and chilling of food items.
• Possess knowledge of weights and volume measurements.
• Demonstrate the competence to complete prep work including, but not limited to slicing lunch meat, chopping fruits & vegetables, preparing salads and sandwiches, short order grill cook, specialty pizza prep, handcrafted specialty coffee/tea hot and cold beverages, etc.
• Serve in Retail locations demonstrating competence in food presentation, proper portion control, and plating techniques.
• Demonstrate the ability to operate various kitchen equipment.
• Demonstrate the competency to properly clean and sanitize equipment.
• Maintain overall cleanliness of food preparation, service and customer retail areas.
• Maintain a working knowledge of food safety, infection control and sanitation regulatory compliance requirements and Food & Nutrition Services policies & procedures and consistently comply with temperature, quality, sanitation & storage at all key steps in the process.
• Follow First-in/First Out food storage and labels and date all products according to Food & Nutrition Service policy and alerts management of any discrepancies to the norm.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees