Food Service Resident Manager- pipeline/new busine

Compass Group•Baltimore, MD

2d•$90,000 - $100,000•Onsite

About The Position

CulinArt Group operates over 250 onsite corporate, higher education, private school, healthcare and destination recreation/leisure dining facilities in 18 states, including cafés, coffee bars, concessions, executive dining, catering and conference dining, social catering/special events, office coffee service and vending. CulinArt’s extremely diverse client portfolio affords great opportunities for career advancement within the company, across multiple industry segments and geographic regions. Job SummaryThe Food Service Resident Manager is responsible for overseeing all food service operations for an education account in Baltimore, MD. This role provides hands-on leadership, ensures operational excellence, and delivers high-quality dining services while maintaining compliance with food safety, sanitation, and company standards. The Resident Manager serves as the primary on-site leader, supporting client satisfaction, financial performance, and team development.

Requirements

Experience with food cost, inventory, and labor cost required
Must be self-motivated
Customer service experience is a must
Proven experience leading teams in a fast-paced, customer-focused environment
Strong knowledge of food safety, sanitation, and labor management
Excellent communication, organizational, and leadership skills
Proficiency with basic computer applications and food service systems
Local to Baltimore, MD, or within commuting distance

Nice To Haves

Bachelor's degree in Hospitality or Business Management.
At least 3-5 years of food service/ hospitality management experience, preferably in an education setting, including K-12 or College setting
Experience in a multi-cultural environment

Responsibilities

Ensures guest satisfaction through effective and efficient service and a clean and pleasant environment
Maintains order and discipline among all employees
Manages financial performance to budgets, focusing on payroll, cash and receipts, productivity, food costs, security of funds, and operating expenses, and adheres to cash management policies
Manages checklists and cash reporting; identifies cash shortages and overages during shift
Creates crew schedules and identifies when to send crew home according to labor models and customer traffic/volume patterns
Perform all ordering, accounting, and maintenance of product and supply inventories
Takes initiative to immediately act on violations of safety, sanitation, and security policies
Promote a culture of safety, customer service, and continuous improvement