Food Service Representative

Trinity Health • Ann Arbor, MI

3d • $16

About The Position

SUMMARY: Assumes responsibility for general nutritional patients and collection of food preferences and menus. Acts as the department guest relations representative-resolving concerns of patients. Exceptional customer service skills a must. Pay Starting at $15.59 and up Total Rewards and Benefits: Competitive compensation, DAILYPAY Benefits effective Day One! No waiting periods. Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability Retirement savings plan with employer match and contributions Opportunity for growth and advancement throughout SJMHS and Trinity Health Tuition Reimbursement DUTIES AND RESPONSIBLITES: Discusses menus with patients and families on a daily basis offering consultation in selection of food items and guidance regarding menu planning. Receive patient phone calls, input menu selections and offer guidance on following prescribed diet. Works with Food Service Diet tech and Clinical Dietitian-Food Service to resolve food/menu problems and meet special requests of patients. Can deliver meals to patients’ bedside. Assist with all needs/respond/resolve all concerns and requests. Communicate with portable telephones to assure all patients’ needs are met. Take food service supplies (as needed) to patient rooms/outpatient clinics. May be asked to prepare simple foods like sandwiches/salads. Maintains various records such as: tray delivery/pick-up times. Responsible for completed/accurate menus selections for patients (as assigned). Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Helps to identify problems, offer solutions, and participate in their solutions. EDUCATION AND EXPERIENCE: Education: Requires high school diploma or GED preferred. Ability to speak, read, and write English is required Required Skills and Abilities: Ability to read, write, and perform math calculations. Ability to walk and stand for long periods of time – up to 100% of the work day. Ability to lift / push up to 50 lbs. Ability to concentrate and pay close attention to detail for up to 50% of work time. Interpersonal skills to communicate effectively with staff and other department personnel and patients. Visit Trinity Health Michigan to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.

Requirements

• Requires high school diploma or GED preferred.
• Ability to speak, read, and write English is required
• Ability to read, write, and perform math calculations.
• Ability to walk and stand for long periods of time – up to 100% of the work day.
• Ability to lift / push up to 50 lbs.
• Ability to concentrate and pay close attention to detail for up to 50% of work time.
• Interpersonal skills to communicate effectively with staff and other department personnel and patients.

Responsibilities

• Discusses menus with patients and families on a daily basis offering consultation in selection of food items and guidance regarding menu planning.
• Receive patient phone calls, input menu selections and offer guidance on following prescribed diet.
• Works with Food Service Diet tech and Clinical Dietitian-Food Service to resolve food/menu problems and meet special requests of patients.
• Can deliver meals to patients’ bedside.
• Assist with all needs/respond/resolve all concerns and requests.
• Communicate with portable telephones to assure all patients’ needs are met.
• Take food service supplies (as needed) to patient rooms/outpatient clinics.
• May be asked to prepare simple foods like sandwiches/salads.
• Maintains various records such as: tray delivery/pick-up times.
• Responsible for completed/accurate menus selections for patients (as assigned).
• Maintains good rapport and cooperative relationships.
• Approaches conflict in a constructive manner.
• Helps to identify problems, offer solutions, and participate in their solutions.

Benefits

• Competitive compensation
• DAILYPAY
• Benefits effective Day One!
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability
• Retirement savings plan with employer match and contributions
• Opportunity for growth and advancement throughout SJMHS and Trinity Health
• Tuition Reimbursement

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED