About The Position

Food Service Representative reports to the Food Service Lead, Food Service Manager. The Food Service Representative is responsible for the operation of the Food Service business during their shift.

Requirements

  • High school diploma (or equivalent) or relevant experience in the retail/convenience/food service industry.
  • Outstanding customer service skills.
  • Reliable transportation and can arrive at the store on time.
  • Positive attitude and promotes the company as a team player.
  • Well organized and manages time well.
  • Good people management skills.
  • Availability must be flexible to include working all shifts and all days of the week.
  • Ability to work alone, as well as in a group.
  • Good personal hygiene.
  • Ability to handle multiple tasks simultaneously.

Responsibilities

  • Greet each customer with a friendly smile and provide them with prompt courteous service and complete the customer transaction in a timely manner.
  • Abides by the company dress code and local health regulations concerning personal hygiene and practices.
  • Develop and maintain customer relationships by recognizing regular customers as well as newcomers, learning their names, and remembering their favorite item.
  • Responsible for providing our customers with the best buying experience possible.
  • Responsible for maximizing sales and profits.
  • Complete daily and weekly food service paperwork as assigned.
  • Follow product recipes, production procedures, proper ingredients, and correct portions.
  • Consistently maintain food service cleanliness standards.
  • Restock condiments/supplies, keep customer food prep/sitting area stocked/clean and empty trash receptacles in the food service area.
  • Wash and sanitize all food service utensils, pots and pans.
  • Maintain all food products at proper temperatures.
  • Report maintenance needs to the Manager.
  • Report any safety incident or injury to the Manager.
  • Ability to open and close the food service operation if applicable or in case of an emergency.
  • Record on a daily basis bad merchandise/waste and take appropriate action.
  • Complete all reports and/or forms in a timely fashion with a high degree of accuracy to ensure correct reporting.
  • Adhere to all company policies.
  • Participate in any other related task or activity which management determines his/her skills would be useful or needed.
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