Food Service Merchandiser- (Jacksonville)

Quirch Foods • Jacksonville, FL

9d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Essential duties and Responsibilities: The role will be exposed and impact the complete supply chain process with our customers: • Improves customer service experience, engages customers and facilitates organic growth • Keeps accurate records and documents customer service actions and discussions • Assist Account Executive with account management • Perform data entry when orders are completed or changed • Resolves promotional allowances, rebates, and pricing discrepancies • Contacts customers directly when necessary • Assists customers with existing and new orders, account statuses and relevant problems • Collaborates with internal departments for order coordination and delivery • Provides any necessary data or reports to the sales team • Other duties as assigned

Requirements

• High School Degree or GED preferred; Bachelor’s degree in Marketing or related field a plus
• Proficient in the use of Microsoft Office including Word, Excel, PowerPoint, and Outlook
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Bilingual: English and Spanish preferred
• Ability to travel: 10–30%

Responsibilities

• Improves customer service experience, engages customers and facilitates organic growth
• Keeps accurate records and documents customer service actions and discussions
• Assist Account Executive with account management
• Perform data entry when orders are completed or changed
• Resolves promotional allowances, rebates, and pricing discrepancies
• Contacts customers directly when necessary
• Assists customers with existing and new orders, account statuses and relevant problems
• Collaborates with internal departments for order coordination and delivery
• Provides any necessary data or reports to the sales team
• Other duties as assigned

Benefits

• Comprehensive benefits package that includes: Medical, Dental, Prescription Drug Plan, Disability Plan, Life insurance Plan.
• 401K savings Plan
• Paid Holidays
• Personal Time off
• Employee Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees