Food Service Manager
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About The Position
At Hy-Vee, our people are our strength, and we are committed to providing a helpful smile in every aisle. The Food Service Manager plays a crucial role in ensuring that our customers receive prompt, efficient, and friendly service. This position involves assisting food service department managers in presenting the freshest, most innovative, and best quality products at competitive retail prices. The Food Service Manager is responsible for creating a welcoming environment for customers, ensuring that their needs are met, and that they leave the store satisfied with their experience. The Food Service Manager will work closely with the Market Grille Department Manager, Mia Italian Department Manager, Hy-Chi Department Manager, Service Managers, Chefs, and Market Grille Service Staff. This role requires a strong focus on customer service, teamwork, and the ability to manage various food service departments effectively. The manager will oversee food quality and presentation across all departments, ensuring that the highest standards are maintained. Additionally, the Food Service Manager will analyze sales trends, prepare advertising projections, and collaborate with other management personnel to plan marketing strategies and special restaurant functions. In this fast-paced environment, the Food Service Manager must be proactive in addressing customer complaints, ensuring compliance with health and safety standards, and maintaining a clean and organized work area. The role also involves training and supervising food service personnel, enforcing sanitary practices, and adhering to company policies and guidelines. The Food Service Manager is expected to lead by example, demonstrating professionalism and a commitment to excellence in every aspect of the job.
