Food Service Manager 2

Sodexo • Saint Paul, MN

104d

About The Position

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day. Share your vision and inspire others by working with Sodexo Healthcare! The Food Service Manager 2 position is located at Fairview University Hospital in Minneapolis, MN. This leader will be responsible for a dynamic group of employees supporting retail (café dining) and patient food service. Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.

Requirements

• Have a background in food service or culinary management
• Proven ability to mentor, train, and coach frontline employees
• Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
• Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed
• Exceptional organization, attention to detail, and a self-starter mindset

Responsibilities

• Create and deliver innovative and enriching cafe experiences for patients, family and staff daily
• Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction
• Oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery
• Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience
• Perform tray assessments to ensure food quality and presentation and tray accuracy
• Deliver high quality food service
• Manage cash handling protocols & control procedures according to Sodexo policies
• Mentor, develop, and retain frontline staff
• Develop and maintain client and customer relationships

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED