Food Service Manager 2

Sodexo • Dubuque, IA

82d

About The Position

We are SodexoMagic! Sodexo is seeking a customer-focused Food Service Manager 2 at UPH Finley Hospital located in Dubuque, IA. This position will support food operations with a focus on delivering an exceptional patient dining experience, while also assisting with retail food service areas. SodexoMagic is the joint venture partnership between NBA Hall of Famer, Earvin “Magic” Johnson and Sodexo. This strategic alliance enables us to deliver creative solutions to our clients along with our local partners throughout the communities we serve. For almost 20 years, we have provided top-level food, facilities management and integrated services to corporations, healthcare facilities, K-12 schools, colleges, universities and aviation lounges. To learn more about SodexoMagic and read a message from Earvin “Magic” Johnson himself, click here.

Requirements

• Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies.
• Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily.
• Knowledge of nutrition and specialized diets.
• Experience with oversight of diet offices.
• Strong management skills, preferably in healthcare.

Responsibilities

• Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction.
• Oversee Sodexo's Patient Dining Program and daily meal rounding inclusive of service recovery.
• Collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience.
• Perform tray assessments to ensure food quality and presentation and tray accuracy.
• Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.
• Perform management functions that include direct supervision of hourly associates including employee development.

Benefits

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Education Level: High school or GED