Food Service Lead

Yale New Haven HealthGreenwich, CT
88d

About The Position

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. To directly lead the activities of the food service staff to assure proper production, food assembly of meals, service to patients and customers based on the established menu for the day, as assigned. Opens and closes the department, provides operational coverage for vacant positions, and can change and assign coverage according to operational needs. Maintain sanitation and safety procedures in the department and maintain compliance with hospital and department policies and procedures the regulations of town, state and federal agencies. May purchase food and supplies for the department based on established menus. Must purchase from approved vendors. May oversee the proper handling and usage of food and supplies purchased. Able to provide appropriate care for patients served regardless of age.

Requirements

  • Two-(2) year AS college degree in related field or two-year AS college degree combined with related work experience.
  • Prior supervisory experience in a food service setting recommended.
  • Prior supervisory experience in a health care setting preferred.
  • Prior purchasing experience a plus.
  • Serv Safe Management Certification preferred.
  • Proven experience using a computer to order food and supplies.
  • Able to use the computer to prepare written reports and access information as needed.
  • A skilled communicator, verbal and written.
  • Possesses excellent interpersonal skills.
  • Is responsive to staff, will respond timely to questions.

Responsibilities

  • Lead the food service staff in the preparation and delivery of food for patients and/or customers as required.
  • Direct the cleaning and sanitation of the Food Service Department, according to department policies and regulatory agencies.
  • Maintain quality control by conducting taste, temperature and accuracy audits on food served.
  • Assure proper handling of food and supplies at the time of delivery, during storage and production in all areas of the kitchen.
  • Follow HACCP and FIFO guidelines.
  • Enforce department policies and procedures to assure safety of patients, staff and visitors.
  • Demonstrate proper lifting techniques at all times.
  • Practice good handwashing techniques at all times.
  • Immediately report all accidents and incidents to manager.
  • Regularly inspect kitchen for compliance with hospital, department and state agencies.
  • Maintain all storage areas in a neat and clean manner.
  • Assure that all food items are wrapped, labeled, and dated properly when they are put in storage area.
  • Actively participate in supervisory, staff and other meetings and in-services as required.
  • Demonstrate knowledge and skills necessary to provide care appropriate to the age of patients served.
  • Participate in the performance evaluation process and assure timely completion.
  • Complete and post staff schedule within department guidelines.
  • Purchase food and supplies for the department's patient, customer, and catering areas using approved vendors.
  • Round on patients, patient family members and nursing staff as part of daily schedule using hand-held tablet.
  • Round on patients and visitors for service recovery.
  • Reconcile cash register drawers in retail unit and make cash deposits to bank.
  • Complete all accompanying paperwork.
  • Make change and reconcile safe in the department.
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