Food Service Host - Part Time - Evening

Hackensack Meridian Health • Edison, NJ

87d • $17

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. Come join our Amazing team here at Hackensack Meridian Health! We offer EXCELLENT benefits, Scheduling Flexibility, Tuition Reimbursement, Employee Discounts and much more including a Generous sign on bonus!!! The Host is the main customer service representative from the Food Services Department to the patient. The Host is responsible for tray delivery and service as well as assisting patients to communicate with the Food Service Department. The Host orients patients to room service, assesses the level of participation in room service, and helps to guide the patient through the menu selection process.

Requirements

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Basic Computer Skills

Nice To Haves

• Food service experience.
• Customer service experience.

Responsibilities

• Understands the parameters for the diet orders, restrictions, and allergies ordered for the patient and how to correctly administer the proper diet order through selections.
• Reviews all notes or requests documented for a patient prior to taking menu selections.
• Follows patient identification when administering a tray or food item to a patient and follows proper hand hygiene when entering a patient room.
• Works to provide the ultimate customer experience for our patients, coordinating with kitchen and office staff to ensure proper and timely tray delivery.
• Provides thorough and correct explanation of menu options, ensuring all patients are fed during appropriate meal times.
• Delivers tube feeding and snacks as needed, assists with tray set up, and appropriately solves any patient issues that may arise.
• Communicates in a calm, pleasant, professional manner at all times to both patients and co-workers.
• Follows designated patient scripts, either in person or on the telephone, properly introducing yourself when entering a patient room.
• Explains Bedside Bistro program to new admissions and reviews patient menu selections as needed.
• Maintains adherence to dress code and personal hygiene, completing all cleaning and sanitation assignments.
• Maintains the patient food refrigerator on the unit, including recording daily temperatures and cleaning/sanitizing the interior.
• Cleans and sanitizes food carts at the end of each shift and maintains an overall clean work environment.
• Accesses CBORD to correctly enter menu selections for the patient within the appropriate diet parameters.
• Timely enters in tray monitor when a tray has been delivered.
• Completes other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Benefits

• Excellent benefits
• Scheduling flexibility
• Tuition reimbursement
• Employee discounts
• Generous sign-on bonus

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees