Food Service Field Trainer

Shell Mobility and Convenience USA•Albuquerque, NM

20d

About The Position

The Food Service Field Trainer is responsible for delivering comprehensive training programs to new and existing food service leaders and team members, ensuring consistent execution of food quality, safety, and service standards across all locations. This role focuses on hands-on training, coaching, and development in operational food service environments, including kitchens, prep areas, and service lines. Reporting to the Training & Compliance Department Manager, the Food Service Field Trainer supports the successful onboarding of food service managers, reinforces company food safety and culinary standards, and drives consistent guest experience. This position plays a critical role in building high-performing food service teams, maintaining regulatory compliance, and elevating product quality and execution across all sites.

Requirements

Minimum of 2 years in food service, restaurant, or culinary operations, with experience in training, coaching, or leadership roles preferred.
High school diploma or equivalent required.
Strong communication and presentation skills, with the ability to train diverse audiences in fast-paced environments.
Proven ability to coach, motivate, and develop food service teams.
In-depth knowledge of food service operations, kitchen workflows, food safety, and quality control.
Ability to manage multiple priorities and travel frequently between locations, which may include overnight travel.
Proficiency in Microsoft Office and familiarity with e-learning platforms or training systems.

Nice To Haves

Multi-unit or field-based experience is a plus.
Culinary education, food safety certification (ServSafe or equivalent), or training-related certifications preferred.