Food Service Equipment Technician

Smart Care Equipment Solutions

103d

About The Position

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times. We are OEM-agnostic with the ability to service more than 10,000 types of equipment – giving you a valuable, single source provider to all your kitchen and refrigeration equipment needs. As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers – from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.

Requirements

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.

Nice To Haves

• Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self-motivated with the proven ability to prioritize and work independently with minimal direct supervision.

Responsibilities

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Benefits

• On-the-job training with available on-demand technical support.
• Ongoing formal hands-on and classroom training at our National Training Kitchen.
• Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet and cell phone for business use.
• Market-leading benefits program including 401k and paid time off.
• Growth opportunities including advanced technician and management positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees