Food Service Attendant - PT

Orlando Health • Sebastian, FL

12d

About The Position

A Food Service Attendant is at the forefront of customer service, providing Orlando Health patients and guests with service above and beyond expectations to ensure a memorable food and dining experience.

Requirements

• Ability to read and recognize similarities and differences between words and between series of numbers. Ability to write simple
• correspondence. Ability to respond to common inquiries or complaints from customers.
• None.
• None.

Responsibilities

• Provides food services to patients, staff and visitors as assigned by supervisor / director.
• Includes the setup and operation of patient trayline, delivering food carts, cafeteria serving line, preparing nourishments, desserts,
• cold food, and assist in the making of early/late trays.
• Responsible (as assigned) for non-patient food services to staff and visitors to include hot and cold food service, salad bar
• operations, and general cleaning.
• Communicates proper information regarding patient and non-patient department needs to the Food & Nutrition Leadership team,
• Clinical Nutrition team, Nursing, food service peers or ancillary team members as needed .
• Models essential service behaviors, such as excellent communication and customer service skills with patients, nursing staff, team
• members and visitors, interacting cooperatively and constructively and communicating in an open, honest, gracious and
• compassionate manner at all times, including person to person, telephone and written forms.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state
• and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in monthly departmental meetings and all related in-services.
• Observes all departmental rules and regulations.
• Follows outlined portion controls, patient tray delivery standards, trayline and cafeteria procedures.
• Aware of and follows Hazard Analysis Critical Control Points, (HACCP), precautions and sanitation requirements as they apply to
• food service.
• Aware of and follows all universal precautions as they apply to food service.
• May be required to operate cash registers, prepare cash reports and do cash reconciliation as needed.
• Interacts appropriately with a culturally diverse population.
• Follows chain of command when communicating departmental and individual concerns or problems.
• Knowledgeable of Patient Satisfaction goals. Work consistently to exceed the department’s and Orlando Health’s objectives by
• reporting concerns and suggesting creative ideas.
• Recognizes that flexibility is paramount and change is continuous; the team member must embrace, encourage and drive
• change; approach situations and challenges with an open mind; work rotating shifts according to experience and business
• needs; be able and willing to be cross-trained in varied positions and performs any and all other duties as assigned.

Benefits

• Evening, nights, and weekend shift differentials offered for qualifying positions.
• Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.
• Orlando Health has been selected as one of the “Top Places to Work in Healthcare” by Becker’s Healthcare.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees