Food Service Associate
About The Position
Join a company with deep roots and big opportunities! Since 1926, Kelley's Market has been serving Northern Illinois and Southern Wisconsin as a family-owned convenience store chain. As an ExxonMobil distributor, we're continuously growing and innovating to meet our customers' needs with new products, services, and technology. We pride ourselves on offering top-quality products underscored with outstanding service—and that starts with our team. The Food Service Associate plays a key role in helping us deliver top-quality food and an outstanding customer experience. This position is responsible for maintaining a clean, organized, and well-stocked food-service environment while serving customers in a friendly and efficient manner. The Food Service Associate may receive guidance and direction from Lead team members and reports directly to the Assistant Manager(s) and Station Manager.
Requirements
- Must be at least 16 years of age. In select market(s), hiring age may be 18+.
- Ability to provide excellent customer service in a fast-paced retail/food-service environment.
- Strong communication and interpersonal skills.
- Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods.
Nice To Haves
- Prior experience in a convenience store, gas station, or retail environment.
- Prior experience in a fast-food or QSR environment.
- Experience handling cash and completing shift reports or basic bookkeeping tasks.
Responsibilities
- Prepare, assemble, and serve fresh food and beverages that meet brand and safety standards
- Provide fast, friendly, and courteous service that creates positive guest experiences
- Operate food prep equipment and POS systems accurately and safely
- Stay current on menu offerings, pricing, and promotions to assist customers and support sales
- Maintain cleanliness of all food service areas including prep stations, counters, equipment, dining areas, and restrooms
- Restock and rotate food items, condiments, utensils, and beverages using FIFO practices
- Follow all food safety, handling, and sanitation procedures in compliance with company and health department guidelines
- Alert management to any food safety concerns, equipment issues, or supply shortages
- Complete assigned tasks including temperature logs, equipment cleaning, and station checklists
- Accurately process transactions at the register and maintain proper cash handling
- Maintain accurate timekeeping and communicate shift updates or concerns to leadership
- Take ownership of daily routines and contribute to a smooth-running food service experience
- Collaborate effectively with team members and take direction from leadership
- Uphold all safety and security procedures in food prep and customer interaction
- Contribute to a positive team culture that values cleanliness, quality, and fast service
Benefits
- Medical & Dental (BlueCross), Vision (EyeMed)
- Flexible Savings Account (FSA)
- Voluntary Life and AD&D
- Voluntary Short-Term Disability
- 401(k) Plan with Annual Matching
- Vacation Time
- Personal Time
- Illinois Paid Leave
- Six Paid Holidays
- Employee discounts on store products
- Clean, modern, and well-maintained work environment
- Opportunities for advancement within our growing organization
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
