Weekends)

Boston Medical Center•Brighton, MA

2d•$17 - $26

About The Position

Contributes to the Hospital’s mission by supporting the efforts of the food service/dietary teams’ efforts to produce and distribute quality food to our patients and the communities we serve. This position will have an impact on patient, employee and visitor satisfaction by providing superior customer service in a clean safe environment. Positio n: Food Service Associate Department: Food Service Associates Schedule: Per Diem (Evenings/Nights / Weekends)

Requirements

High school diploma or GED is preferred.
Must possess knowledge of basic principles of nutrition, diets, recipes, food preparation and service.
Must be able to read, write and communicate fluently in English.
Ability to interact and communicate with patients, medical staff, dietary staff, and able to follow accurately diet orders.
Must demonstrate effective interpersonal and communication skills with a background in customer or patient service.
Must be able to follow the standards of federal, state and local regulatory agencies and JCAHO requirements for sanitation, food preparation and handling.
Must be able to lift up to 40lbs and transport the meal cart to unit floors for meal service without assistance.
Must have sufficient dexterity to handle food and equipment efficiently and safely.
Position requires incumbent to walk and stand 95% of the time while engaged in job routine activities.
Incumbents must satisfy the Fit Test Requirements for using the N95 Respirator Mask.
On going training in-services required

Nice To Haves

Preferred: minimum of two years’ experience in food service /customer service environment.
Patient feeding experience with all age groups and diet experience preferred.

Responsibilities

Must be able to effectively communicate with patients, visitors and other hospital staff.
Assembles attractive daily menu items, accommodating diet restrictions, allergies, and ethnic preferences as noted by the Dietary Order.
Accommodates customer requests within nutrition guidelines.
Maintains tray-line standards to ensure that patient trays are accurate, timely and of good quality.
Ensures the maintenance of proper food temperatures and storage
May serve Food in Cafeteria and assist in any preparation need for retail menus
Must follow cash and credit handling procedures when assigned to register area
Produces and portions products according to established par levels, utilizing recipes or directions to meet established standards.
Has working knowledge of diet principles.
Cleans and sanitizes equipment and utensils as directed.
Maintains effective and efficient communication with all personnel and patients to ensure the smooth operation of the kitchen.
Accurately inventories, cleans, rotates stock and discards outdated items, restocks and wipes out refrigerators, records temperatures to ensure sanitation standards.
Receives and Dates shipment for storage
Completes all dish-room functions accurately and in a timely way to ensure the proper sanitation of all dishes.
Completes all functions in the dish-room to ensure that all dishes are washed by 10:30 AM., 3:00 PM., and 7:00 PM.
Follows established sanitation guidelines to ensure a clean and safe work environment.
Adheres to sanitation guidelines to prevent food borne illness and possible spread of infection.
Maintains a "CLEAN AS YOU GO" policy using prescribed methods as demonstrated by a clean and neat work area.
Uses proper hand washing techniques.
Covers, labels and dates food in the appropriate containers.
Utilizes and stores cleaning agents properly.
Attends all employee meetings and in-services as scheduled by the supervisor.
Appropriate dishes, bowls, cups and utensils are used for serving food to ensure attractiveness and correct portion sizes.
Station is refilled with food or beverages as necessary in a quick and accurate fashion.
Coffee and iced tea is brewed according to standards and served in appropriate mugs.
Bring questions referring to diets to management for resolution.
Refers all patients’ and customer questions to appropriate personnel.
Washes and dries all food trucks after every meal to ensure proper sanitation.
Ensures that all paper items, straws, plastic are removed from the dishes and trays prior to loading into the dish-machine.
Station is cleaned and wiped down after each meal.
Station (i.e., steam-tables, milk-box belt-line area) is turned off, drained, wiped down and sanitized after dinner meal.
Utensils are rinsed off and put in the pot-sink in the pot-room.
Maintains clean and sanitary equipment/utensils using prescribed cleaning methods following all sanitation checklists.
Performs other related duties as assigned.
Reports any questions referring to diets to management for resolution.
Informs supervisor of any problems that arise either by notifying supervisors during meal rounds or by calling diet office.
Reports all unsafe conditions and improper articles (such as needles, glasses, etc.) to supervisor immediately for appropriate disposal.
Shall be accountable for maintaining all food service standards, to ensure that the food prepared accurate, timely and of good quality.
Shall be accountable for observing hospital policies and procedures.
Shall be accountable for observing all policies and procedures of the department, including Safety and Sanitation, Infection Control and Fire Safety.