Food Service Associate Lead

HCA HealthcareAustin, TX
110d

About The Position

As the Lead Food Service Associate, you will assist in supervising and coordinating the activities of the Food and Nutrition Services department to ensure we provide our patients, visitors and colleagues with high quality food service. You may assist in any area of the Food Service Department including on the tray line, as a host/hostess, working with patient meals, in the kitchen or in the dish room. You will supervise the cafeteria associates to ensure good customer service, a sanitary environment and that department policies and procedures are followed. Your duties may include running cash register, assisting customers, and cash handling. You will assist with the preparation and delivery of special functions as needed by the chef. You will ensure patient diets are followed by monitoring the production team and tray line. You will provide service recovery and communicate escalated needs to manager. You will monitor porters and ensure proper State and Federal Regulations procedures are followed.

Requirements

  • 2 years of previous experience in food service production.
  • 1 year of previous experience in healthcare related food production.
  • High School Graduate or GED Equivalent.
  • Current ServSafe Food Handler Permit, Travis/Williamson County Health Department Food Handler Card or State Food Safety permit within 7 days of hire.

Responsibilities

  • Assist in supervising and coordinating the activities of the Food and Nutrition Services department.
  • Supervise cafeteria associates to ensure good customer service and a sanitary environment.
  • Run cash register and assist customers with cash handling.
  • Assist with the preparation and delivery of special functions as needed by the chef.
  • Ensure patient diets are followed by monitoring the production team and tray line.
  • Provide service recovery and communicate escalated needs to manager.
  • Monitor porters and ensure compliance with State and Federal Regulations.

Benefits

  • Comprehensive medical coverage with low copay options.
  • Dental and vision benefits.
  • Life and disability coverage.
  • Flexible spending accounts.
  • Supplemental health protection plans.
  • 401(k) Plan with a 100% match on 3% to 9% of pay.
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
  • Family support through fertility and family building benefits.
  • Referral services for child, elder and pet care.
  • Consumer discounts through Abenity.
  • Education assistance including tuition and student loan support.
  • Colleague recognition program.
  • Paid time off and family leave.
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