Food Service Associate/Busser - Lamy's Diner (part time)

The Henry FordDearborn, MI
11dOnsite

About The Position

The Henry Ford is a nonprofit organization, an internationally recognized cultural destination, and a one-of-a-kind workplace. The Henry Ford provides unique educational experiences based on authentic objects, stories, and lives from America's traditions of ingenuity, resourcefulness and innovation. Our purpose is to inspire people to learn from these traditions to help shape a better future. Our team is inspired daily by one another as well as the authentic stories of innovation that we share across our four venues. We want you to be part of this legacy and take it forward and that aligns with our core values of being Curious, Authentic, and Passionate. We are excited to begin seasonal hiring for our Food Service Associate/Busser positions at Lamy’s Diner, located within the Henry Ford Museum of American Innovation. As a Food Service Associate, you will greet guests in a historic 1947 diner setting while providing an outstanding guest experience. Responsibilities include cashiering, bussing, and working the ice cream counter, in addition to supporting daily food service operations by providing prompt, courteous, and professional service. This role offers a unique opportunity to work in hospitality without the late nights typically associated with restaurant positions. Serving as an ambassador for The Henry Ford brand, you will communicate effectively with guests and team members while upholding the highest standards of customer service, food safety, cleanliness, and operational excellence in a collaborative team environment.

Requirements

  • Must be at least sixteen (16) years of age
  • Weekday, weekend, evening and holiday availability
  • Requires some high school or equivalent experience
  • Must be customer service focused with a hospitable demeanor

Nice To Haves

  • Should be enthusiastic and possess good communication and oral skills
  • Self-starter with knowledge of suggestive selling techniques
  • Strong communication and customer service skills
  • Ability to work independently and collaboratively as a member of a team

Responsibilities

  • Serves food in a variety of daily food services operations
  • Performs opening and closing tasks as assigned
  • Handles cash accurately and efficiently
  • Possesses knowledge of menu description and can effectively communicate them with guests
  • Ensures an outstanding guest experience
  • Interact with guests and co-workers in a professional and friendly manner
  • Possesses knowledge of sales techniques
  • Assumes responsibility for cleanliness of assigned areas in keeping with the Health & Sanitation guidelines
  • Handles and stores all equipment properly and with care
  • Performs other activities as necessary
  • Acts as a team player, providing expertise within the team and with other team members as appropriate
  • Adheres to The Henry Ford and the Food service department rules and policies at all times
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