Food Service Assoc Dir

University of Wisconsin Milwaukee • Milwaukee, WI

7d • $85,000 - $105,000

About The Position

Under the general direction of the Director of Dining & Retail Services (DRS), this position will support the University’s mission by leading the department in the creation of excellent customer experience through the delivery of great food in all service areas. Provides direction for food service operations by planning and organizing daily operations, department finances, sourcing, quality control, staff, and menu development to ensure customer satisfaction. This position may serve as a public presence of DRS with responsibility for the management and professional development of the residential dining staff . This position oversees the Sandburg and Cambridge Café operations . Dining and Retail Services is an essential services provider, and all DRS employees are part of this commitment to our residents and guests .

Requirements

• Bachelor ’s degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or related field or equivalent education and/or work experience .
• Minimum of 5-7 years' experience in a variety of foodservice operations (examples: cafeterias, catering, fast food, convenience services, food courts, concessions) .
• 3+ years overseeing revenue over $3M.
• Valid Driver's License and ability to qualify to drive state of Wisconsin vehicles .
• Ability to pass a criminal background check.

Nice To Haves

• Five years full-time foodservice management experience in a University/College or similar foodservice operation .
• Experience with institutional food sourcing and purchasing .
• Experience with menu management and Point of Sale software systems .
• Experience managing food, labor, and supply budgets .
• Experience with budget development process and profit and loss responsibilities .
• ServSafe certification or equivalent state certification .
• Master’s degree in hospitality management, business administration, dietetics, nutrition, culinary arts, or related field or equivalent education and/or work experience .

Responsibilities

• Assists in the development and implementation of institutional strategic planning initiatives and programs to ensure appropriate use of resources and ensures exceptional customer satisfaction
• Monitors food menus, pricing structure, service quality goals, and product development
• Serves as the unit liaison to internal and external stakeholder groups providing organizational information and representing the interests of the unit in the absence of a director
• Assists in developing and auditing the unit budget
• Assists in the development of institutional operating policies and procedures to ensure adherence to production, safe food quality, handling, and sanitation processes and procedures
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees