ChristianaCare-posted 3 months ago
$18 - $22/Yr
Part-time • Entry Level
Newark, DE
Hospitals

Join ChristianaCare and make a difference every day! We are seeking a Food Service Assistant III to join our dynamic Call Center team within Food & Nutrition Services. In this role, you'll be the friendly voice behind our patient meal service, helping patients select meals that meet their dietary needs while delivering exceptional customer service.

  • Receive and process patient meal selections via phone using CBORD and other systems
  • Guide patients through menu options based on their dietary restrictions
  • Adjust menus according to diet orders and nutritional guidelines
  • Collaborate with dietitians, technicians, and other staff to resolve food service issues
  • Operate dishwashing and pot-washing equipment as needed
  • Participate in patient satisfaction initiatives
  • Maintain safety and sanitation standards in all tasks
  • High school diploma or equivalent required
  • Experience with food service and call center systems preferred
  • ServSafe certification a plus
  • Strong communication and customer service skills
  • Ability to work in a fast-paced, patient-centered environment
  • Familiarity with modified diets, fluid restrictions, and nutritional guidelines
  • Competitive pay with weekend shift differentials
  • Generous paid time off
  • Outstanding benefits starting on day one — medical, dental, and vision
  • Inclusive and supportive culture where every team member is valued
  • Opportunities for growth in one of the nation's most respected health systems
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