Food Service Ambassador-Day Shift

Johns Hopkins Medicine • Saint Petersburg, FL

32d • $15 - $24 • Onsite

About The Position

Responsible for providing nutritional care to patients by spending quality patient time assisting in menu selection when necessary, providing patient meal delivery and patient set-up with direct patient contact, receiving and processing phone orders as required, and identifying patients who have not ordered meals with the assistance of the tray tracking system. Hours: 40 Hours Per Week, Day Shift. Weekend Work Required Location: St. Petersburg, FL

Requirements

• High School diploma/GED preferred
• 2 years of related work experience, including knowledge of basic food service operations, patient feeding/special diets and computer/phone skills.
• Basic understanding of patient service software (Health Touch, CBORD, Comp nutrition or equivalent)

Responsibilities

• Acts as liaison between Nursing and Food Service to facilitate communication and assist in patient safety
• Reviews report for patients advanced from NPO/Clear/Full diets to ensure patient is receiving proper food selections
• Visits all newly admitted patients on advanced diets to educate them on the food ordering process
• Documents, resolves or refers any complaints/concerns the patient and/or family members may have in order to facilitate service recovery
• Fills in as needed in diet office and kitchen to assist with patient volumes
• Works with managers/supervisors in Process Improvement projects to continually improve the patient experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees