Food Server

Sonesta International Hotels Corporation•Baltimore, MD

About The Position

We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect. Together We Thrive —bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting. Job Description Summary Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards. Job Description DUTIES AND RESPONSIBILITIES: Greet all guests and take beverage and food orders in a prompt and professional manner. Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards. Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary. Perform side-work, and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout shift. Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction. May receive guest payments and process transactions as outlined in the cash and charge procedures as needed. May assist with other duties as assigned. QUALIFICATIONS AND REQUIREMENTS: Basic reading and writing. Food service experience with general knowledge of restaurant operations. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Moving about the restaurant Handling food objects; plates, trays, glasses, etc. Bending, stooping, kneeling Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. Basic math skills are frequently used when handling cash and credit. May be required to work nights, weekends, and/or holidays. Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Health Benefits (Health & Dental Insurance) 401(k) Retirement Plan Vacation Sonesta Hotels & Other Outlets Discounts Paid Holidays Sick Days Educational Assistance Employee Recognition Programs Newborn & Adopted Child Leave Spousal & Domestic Partner Leave Life Insurance Short Term Disability Long term Disability Employee Referral Program Credit Union Direct Deposit Employee Activities & Events We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identify, or any other characteristics required by law. Additional Job Information/Anticipated Pay Range N/A Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Requirements

Basic reading and writing.
Food service experience with general knowledge of restaurant operations.
Carrying or lifting items weighing up to 50 pounds
Moving about the restaurant
Handling food objects; plates, trays, glasses, etc.
Bending, stooping, kneeling
Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
Basic math skills are frequently used when handling cash and credit.
May be required to work nights, weekends, and/or holidays.

Responsibilities

Greet all guests and take beverage and food orders in a prompt and professional manner.
Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
Clear and clean tables in a prompt and efficient manner.
Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
Perform side-work, and any other opening or closing duties as required.
Ensure that wait staff stations are clean and maintained throughout shift.
Alert Outlet Management of any service and/or safety issues.
Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
May assist with other duties as assigned.